
Sign up to save your podcasts
Or
White Castle has introduced a voice assistant named Julia at select restaurants in St Louis, Cincinnati, and Merrillville Indiana, allowing customers to place orders using voice AI-powered drive-thrus. This technology aims to free up staff time and reduce labor costs, but faces challenges such as accuracy and job loss concerns. Despite these issues, White Castle plans to deploy the technology in over 100 drive-thru lanes by 2024, citing benefits like reduced stress and improved order accuracy. Other chains like Taco Bell and McDonald's are also testing voice AI drive-thrus, but widespread adoption remains uncertain.
4.9
88 ratings
White Castle has introduced a voice assistant named Julia at select restaurants in St Louis, Cincinnati, and Merrillville Indiana, allowing customers to place orders using voice AI-powered drive-thrus. This technology aims to free up staff time and reduce labor costs, but faces challenges such as accuracy and job loss concerns. Despite these issues, White Castle plans to deploy the technology in over 100 drive-thru lanes by 2024, citing benefits like reduced stress and improved order accuracy. Other chains like Taco Bell and McDonald's are also testing voice AI drive-thrus, but widespread adoption remains uncertain.
1,272 Listeners
9,202 Listeners
331 Listeners
4,716 Listeners
111,917 Listeners
192 Listeners
2,543 Listeners
2,969 Listeners
9,207 Listeners
5,461 Listeners
28,473 Listeners
15,321 Listeners
173 Listeners
121 Listeners
491 Listeners