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Who Audits The Auditors When Disability Groups Miss Accessibility
If we can name every brand that gets accessibility wrong, why do so many disabled people still avoid working for disability organisations? That question drives our conversation with Deborah Ruh about Billion Strong’s new Disability Power Index, a “mirror” built to measure how well disability organisations actually walk the talk on accessibility, inclusion, and representation.
We unpack what makes this index different from the many corporate scorecards already out there. The focus stays on governance and leadership, employment, programs and advocacy, communications, and economic ecosystem inclusion. We talk candidly about why leadership without lived experience creates mistrust, how inaccessible internal processes shut people out, and why credibility collapses when organisations that claim to represent us cannot meet the standards they promote.
We also zoom out to the bigger systems problem: technology and AI accessibility tools are advancing fast, yet real inclusion can stall or slide backwards when the community is fragmented and under-resourced. Deborah shares how Billion Strong plans to strengthen methodology with university partners, fund the work through a membership organisation model with scholarship options, and build practical resources so the index helps organisations improve rather than just get judged. We close with a hard truth and a hopeful path: when we coordinate and raise our own bar, we gain power to change everything else.
Subscribe, share this with someone leading a disability organisation, and leave a review to help more listeners find Access Chat. What would you measure first to prove an organisation truly serves disabled people?
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Follow axschat on social media.
Bluesky:
Antonio https://bsky.app/profile/akwyz.com
Debra https://bsky.app/profile/debraruh.bsky.social
Neil https://bsky.app/profile/neilmilliken.bsky.social
axschat https://bsky.app/profile/axschat.bsky.social
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By Antonio Santos, Debra Ruh, Neil Milliken
5
11 ratings
If we can name every brand that gets accessibility wrong, why do so many disabled people still avoid working for disability organisations? That question drives our conversation with Deborah Ruh about Billion Strong’s new Disability Power Index, a “mirror” built to measure how well disability organisations actually walk the talk on accessibility, inclusion, and representation.
We unpack what makes this index different from the many corporate scorecards already out there. The focus stays on governance and leadership, employment, programs and advocacy, communications, and economic ecosystem inclusion. We talk candidly about why leadership without lived experience creates mistrust, how inaccessible internal processes shut people out, and why credibility collapses when organisations that claim to represent us cannot meet the standards they promote.
We also zoom out to the bigger systems problem: technology and AI accessibility tools are advancing fast, yet real inclusion can stall or slide backwards when the community is fragmented and under-resourced. Deborah shares how Billion Strong plans to strengthen methodology with university partners, fund the work through a membership organisation model with scholarship options, and build practical resources so the index helps organisations improve rather than just get judged. We close with a hard truth and a hopeful path: when we coordinate and raise our own bar, we gain power to change everything else.
Subscribe, share this with someone leading a disability organisation, and leave a review to help more listeners find Access Chat. What would you measure first to prove an organisation truly serves disabled people?
Send us Fan Mail
Support the show
Follow axschat on social media.
Bluesky:
Antonio https://bsky.app/profile/akwyz.com
Debra https://bsky.app/profile/debraruh.bsky.social
Neil https://bsky.app/profile/neilmilliken.bsky.social
axschat https://bsky.app/profile/axschat.bsky.social
LinkedIn
https://www.linkedin.com/in/antoniovieirasantos/
https://www.linkedin.com/company/axschat/
https://www.linkedin.com/in/neilmilliken/
Vimeo
https://vimeo.com/akwyz
https://twitter.com/axschat
https://twitter.com/AkwyZ
https://twitter.com/neilmilliken
https://twitter.com/debraruh