Contact Center Show

Who is a contact Center Supervisor?


Listen Later

Notable quotes

"I miss my old job some days it was less chaotic. I used to be an ER Nurse and I am now a call center supervisor in Manila"

"I am a manager, a leader, a therapist, a coach, an arbitrator, a time manager, a workforce manager, a teacher, a quality..."

I was the best agent - I am now probably the most undertrained manager in the company with lots of responsibility and hats to wear!

Contact Amas and Bob.

http://linkedin.com/in/amastenumah/

https://www.linkedin.com/in/bobfurniss/

...more
View all episodesView all episodes
Download on the App Store

Contact Center ShowBy Amas Tenumah & Bob Furniss

  • 5
  • 5
  • 5
  • 5
  • 5

5

4 ratings


More shows like Contact Center Show

View all
This American Life by This American Life

This American Life

90,931 Listeners

Pivot by New York Magazine

Pivot

9,504 Listeners

Advice from a Call Center Geek! by Thomas Laird

Advice from a Call Center Geek!

68 Listeners

The Contact Center Coach by The Contact Center Coach

The Contact Center Coach

9 Listeners