Sign up to save your podcasts
Or
Share Who should own the digital customer experience in B2B?
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Who should own the digital customer experience in B2B?
This week, Andy & Brian talk about:
- Home Depot's $18 billion purchase of roofing distributor SRS Distribution, and how that will impact Home Depot's strategy moving forward.
- Who should own customer experience? Master B2B recently held an executive roundtable in Atlanta and asked this question and the answers were all over the map. The guys discuss where they think customer experience should live in an organization, and why that matters.
View all episodes
By Master B2B
5
33 ratings
This week, Andy & Brian talk about:
- Home Depot's $18 billion purchase of roofing distributor SRS Distribution, and how that will impact Home Depot's strategy moving forward.
- Who should own customer experience? Master B2B recently held an executive roundtable in Atlanta and asked this question and the answers were all over the map. The guys discuss where they think customer experience should live in an organization, and why that matters.
More shows like Master B2B Friday 15
View all
WSJ What’s News
4,343 Listeners
The Daily
112,277 Listeners
Up First from NPR
56,530 Listeners
The Indicator from Planet Money
9,522 Listeners