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In this episode, I sit down with Ankit Gupta, a seasoned product leader at Reliance Retail, to deconstruct the complexities of building AI-driven products for India’s massive and diverse ecosystem.Ankit breaks down the "unlearning" required when moving from online to offline retail, explaining how Reliance uses proxies like RFID and standardized rack space to track customer behavior in the physical world. We dive deep into his "Sense-Predict-Act" framework for inventory optimization and why he believes a product team isn't taking enough risks if they aren't failing 70% of the time.Beyond the tech, we explore the cultural divide between building in San Francisco versus India, the power of the "Pyramid Principle" in communication, and why the most successful PMs are those who master the art of documentation.Don't forget to subscribe for more deep dives into the minds of India's top product and design leaders!
By Darshan SutharIn this episode, I sit down with Ankit Gupta, a seasoned product leader at Reliance Retail, to deconstruct the complexities of building AI-driven products for India’s massive and diverse ecosystem.Ankit breaks down the "unlearning" required when moving from online to offline retail, explaining how Reliance uses proxies like RFID and standardized rack space to track customer behavior in the physical world. We dive deep into his "Sense-Predict-Act" framework for inventory optimization and why he believes a product team isn't taking enough risks if they aren't failing 70% of the time.Beyond the tech, we explore the cultural divide between building in San Francisco versus India, the power of the "Pyramid Principle" in communication, and why the most successful PMs are those who master the art of documentation.Don't forget to subscribe for more deep dives into the minds of India's top product and design leaders!