Ian Vacin is the Co-founder and Chief Customer Officer of Karbon, a collaborative practice management platform for accounting firms. Ian has over 25 years of experience in technology and more than 15 years of leadership experience in the accounting profession. Before starting Karbon, he was the Vice President of Marketing and Product at Xero and the Offering Leader and Group Manager of Intuit's QuickBooks ProAdvisor Program.

In this episode:

When is the right time to use practice management software? Can software promote efficiency and the provision of services to clients? 

Ian Vacin wanted practice management software that could ensure both consistency and flexibility for knowledge workers in the accounting profession. He also wanted to boost employee communication and collaboration to improve productivity, prevent deviations from set standards, and drive company growth. So, he co-founded Karbon, a practice management software platform to help his company achieve those goals.

Ian Vacin, the Co-founder and Chief Customer Officer of Karbon, is Adi Klevit's guest in this episode of the Systems Simplified podcast. Ian talks about the need for practice management software for professional service companies. He also discusses the key performance indicators (KPIs) for accounting firms, when to use special practice management software, and the importance of utilizing practice management software.