Tune into this exciting new episode of InTouch with Terri as Terri Ross is joined by Charlie Winn, CRO of LIINE, the AI-Powered call tracking platform that simplifies and improves how healthcare practices acquire new patients.   In this episode Terri and Charlie discuss:

• The most common reasons new leads do not schedule the initial consultation?
• In your opinion and after reviewing your analytics and listening to calls, what % of the time do you feel the calls are good, and what % could use training
• What type of experience do you feel one needs to excel at the front desk roll to be able to successfully manage and convert leads effectively?
• How should someone answer questions about pricing over the phone?
• What data you should  be measuring to assess the performance of your patient acquisition funnel?
• Should you incentive your front desk staff to care about converting more leads? If so, why isn’t it part of their responsibility?

If you enjoyed this episode, and are ready to create change and want to learn more about APX, please visit www.apxplatform.com or book a demo. Make sure to like, share and leave a comment about what YOU would like to learn more about.   Contact Terri Ross

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