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In this episode, Markus Zirn and Rajeev Khanna discuss how to navigate the common IT challenges faced by large organizations. Rajeev shares his extensive experience across various industries, including his leadership roles at Aon, Expedia, Asurion, and UBS. They examine the complexities of systems, the need for efficiency, cost management, and overcoming organizational friction. Rajeev highlights the critical role of change management, collaboration with business leaders, and effective communication in driving successful technology adoption. Additionally, they explore the transformative potential of generative AI in IT processes, emphasizing the importance of early experimentation and secure deployment.
Timestamps00:00 Episode Start
02:45 Common IT Challenges
12:20 The role of the modern CIO
18:55 Strategies for IT and business fusion
22:40 Navigating change management
30:00 Key roles for success
35:40 How GenAI will impact business growth and tech adoption
Episode Key Takeaways“Technology leaders are not technology leaders. They’re business leaders first who happen to do technology. It's a subtle but important mind shift to say I'm here to serve the business.”
4.9
4444 ratings
In this episode, Markus Zirn and Rajeev Khanna discuss how to navigate the common IT challenges faced by large organizations. Rajeev shares his extensive experience across various industries, including his leadership roles at Aon, Expedia, Asurion, and UBS. They examine the complexities of systems, the need for efficiency, cost management, and overcoming organizational friction. Rajeev highlights the critical role of change management, collaboration with business leaders, and effective communication in driving successful technology adoption. Additionally, they explore the transformative potential of generative AI in IT processes, emphasizing the importance of early experimentation and secure deployment.
Timestamps00:00 Episode Start
02:45 Common IT Challenges
12:20 The role of the modern CIO
18:55 Strategies for IT and business fusion
22:40 Navigating change management
30:00 Key roles for success
35:40 How GenAI will impact business growth and tech adoption
Episode Key Takeaways“Technology leaders are not technology leaders. They’re business leaders first who happen to do technology. It's a subtle but important mind shift to say I'm here to serve the business.”
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