Josselyn Boudett is the Founder and CEO of STELLA Automotive AI, an AI-powered voice assistant that handles inbound calls, answers questions, and books appointments for businesses. As a serial entrepreneur with 25 years of experience in AI, Josselyn has led and advised technology companies that have helped large enterprises deploy AI. She has also worked in commercial real estate, FinTech, retail, and other verticals to help companies predict and adapt to dynamic market events.

In this episode…

To build a successful dealership, you need to identify, understand, and engage with your customers. Although chatbots are popular with many dealerships, their potential to satisfy customer needs is limited. How can you embrace progressive technology to provide exceptional customer experiences?

The automotive industry is overlooking 30% of phone calls, and the average consumer wait time is five minutes. AI can improve service delivery and drive sales by automating repetitive tasks and streamlining workflows. By implementing AI in your dealership, you can provide personalized service that resolves customer concerns instantly. 

Josselyn Boudett, the Founder and CEO of STELLA Automotive AI, joins Ilana Shabtay in this episode of the InsideAuto Podcast to talk about AI’s adoption in the automotive space. They also discuss the benefits of ChatGPT and how STELLA Automotive AI supports dealerships.