The Customer Success Podcast

Why Customer Success Is Crucial For CX And Voice Of The Customer Initiatives


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In this episode, Allison Pickens (Chief Customer Officer, Gainsight) sits down with Helen Yu (CCO, Sprinklr) to discuss what VoC programs are and why Customer Success is crucial in building them, how Customer Success plays into Customer Experience and the future of Customer Success.
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The Customer Success PodcastBy Gainsight

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