Anuj Bhalla is the founder of serviceMob. serviceMob, is a US company with a mission to fix the many inefficiencies in how consumers access and interact with companies when they need customer service. 

serviceMob began at the Massachusetts Institute of Technology, where it was accepted into the StartMIT accelerator, and a winner of the Funding Board Award from the MIT Sandbox Innovation Program. serviceMob's roots run deep in customer experience, with over 30 years of experience in customer analytics, customer experience strategy, and end to end consumer/brand strategy.

In this episode Anuj discusses the power of data and how, when used effectively, it can transform your business. He identifies looking for insights beyond traditional performance indicators and understand, through data, what is driving customer behaviour. 

As data is one of the six key components to the Entrepreneurial Operating System (EOS), this episode is full of great tips to improve your data sources and how to use them more effectively. 

To get in touch and learn more about data with Anuj email him at [email protected]

To learn more about or work with serviceMob please click here 

To learn more about EOS and the data component please click here