Empathy is the key to learning and understanding what people are going to do and how they are going to react to situations before they even do it.

All too often we become stuck, because of difficult people, bosses, friends, co-workers etc frustrate us to the bitter end.

But the problem is that we all live on our own head and in our mind, we believe what we are thinking is right.

Learn to understand this and you can create new situations, and opportunities and lessen difficult situations!