In this episode of the Tactical Dent Tech Podcast, I break down why having a production pipeline is critical if you're running — or planning to run — a high-volume dent repair or hail operation.

A production pipeline allows you to track every vehicle through each stage of repair, from estimates and approvals to parts, production, and post-repair follow-up. Once you reach a certain volume, trying to manage this in your head — or on paper — creates chaos.

We cover:

• What a production pipeline actually is

• Why it becomes essential once volume increases

• Managing estimates, approvals, and totals efficiently

• Ordering, inspecting, and tracking parts properly

• Preventing missed steps that slow production

• Using CRM systems vs project management software

• How automation creates accountability

• Organizing R&I technicians and repair flow

• Creating visibility for technicians and staff

• The importance of post-repair follow-up and reviews

This episode is especially for technicians and shop owners looking to scale in 2026 and beyond. A clean, organized operation doesn't just improve efficiency — it builds trust with customers, technicians, and subcontractors.

If you want your shop to run smoother, create accountability, and operate like a professional production facility, this is a system you can't afford to ignore.

Welcome to the Tactical Tech Movement.