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Claire Sporton Global Head of Customer Experience at Ardoq discusses why customer feedback is great for colleagues. The chat covers:
- Focusing on what can make a difference rather than the results
- How do you get information and feedback into the hands of teams and team leaders to drive the change?
- How do you turn your CX programme into actionable insight that drives colleague and customer engagement?
- Not incentivising things that people can't influence
#theproductivityexperts
Register for the 2025 Productivity Forum
Find us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
View all episodes
By ReThink ProductivitySend us a text
Claire Sporton Global Head of Customer Experience at Ardoq discusses why customer feedback is great for colleagues. The chat covers:
- Focusing on what can make a difference rather than the results
- How do you get information and feedback into the hands of teams and team leaders to drive the change?
- How do you turn your CX programme into actionable insight that drives colleague and customer engagement?
- Not incentivising things that people can't influence
#theproductivityexperts
Register for the 2025 Productivity Forum
Find us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
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