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0:00 Zero trust

0:20 No reason to be social

1:30 Dont criticize or complain

2:58 Talk to people's goodness

4:29 Respect their secrets

6:10 Smile

7:18 Practice talking

9:09 Make them talk about themselves

10:16 Dont forget the basics

11:18 How to win friends & influence people

11:33 React differently during arguments