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In this episode of The Inquisitor Podcast, Marcus speaks with returning guest Matt Gaskin about a shift most businesses still haven’t recognised properly:
AI search is changing how buyers discover and evaluate suppliers.
Matt argues that your website is no longer just a marketing brochure. It is now a trust and credibility signal for AI systems like OpenAI’s ChatGPT, Google Gemini, xAI Grok, and Perplexity AI.
The conversation began after Matt shut down his Google and Facebook ads because they generated huge amounts of noise, poor-fit enquiries, and almost no conversions. That forced him to ask a difficult question:
“If a real buyer asked AI who to recommend in my market, would my business even appear?”
The answer was no.
What followed was a six-month investigation into how AI systems evaluate businesses online, what creates trust signals, and why many websites unintentionally confuse both buyers and AI models.
Marcus and Matt explore:
Matt also explains why smaller specialist firms can still outperform larger competitors in AI search by being clearer, more specific, and more useful.
This is not a conversation about gaming algorithms.
It is a conversation about clarity, trust, buyer intent, and whether your digital presence genuinely reflects the value your business provides.
If you suspect your marketing generates activity but not meaningful opportunities, this episode will probably make you uncomfortable in all the right ways.
connect with Matt Matt Gaskin | LinkedIn
connect with Marcus Marcus Cauchi | LinkedIn
By Marcus & Suzanne Cauchi, Principled Selling4.8
2323 ratings
In this episode of The Inquisitor Podcast, Marcus speaks with returning guest Matt Gaskin about a shift most businesses still haven’t recognised properly:
AI search is changing how buyers discover and evaluate suppliers.
Matt argues that your website is no longer just a marketing brochure. It is now a trust and credibility signal for AI systems like OpenAI’s ChatGPT, Google Gemini, xAI Grok, and Perplexity AI.
The conversation began after Matt shut down his Google and Facebook ads because they generated huge amounts of noise, poor-fit enquiries, and almost no conversions. That forced him to ask a difficult question:
“If a real buyer asked AI who to recommend in my market, would my business even appear?”
The answer was no.
What followed was a six-month investigation into how AI systems evaluate businesses online, what creates trust signals, and why many websites unintentionally confuse both buyers and AI models.
Marcus and Matt explore:
Matt also explains why smaller specialist firms can still outperform larger competitors in AI search by being clearer, more specific, and more useful.
This is not a conversation about gaming algorithms.
It is a conversation about clarity, trust, buyer intent, and whether your digital presence genuinely reflects the value your business provides.
If you suspect your marketing generates activity but not meaningful opportunities, this episode will probably make you uncomfortable in all the right ways.
connect with Matt Matt Gaskin | LinkedIn
connect with Marcus Marcus Cauchi | LinkedIn

8,748 Listeners