The Intake Playbook

Why Law Firms Need to Be FAST to Compete [003]


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Speed isn’t optional—it’s everything. Clients aren’t waiting for your call back. They’re hiring the first firm that acts like they want the case.

Most law firms have no idea how many potential clients they lose because they are too slow to follow up.

Think about this: When someone needs a lawyer, they’re in immediate problem-solving mode. They’re not waiting for a callback. They’re copying and pasting their inquiry to six other firms—and do you know who usually wins?

The first one to respond.

In this episode, I explain why SPEED is the #1 factor in winning new cases—and how you can instantly fix your intake process.

👉 If you’re calling clients back hours later (or worse, days later), you’re already too late.

Here’s What You’ll Learn in This Episode:

🔹 Why clients almost always choose the first firm to respond

🔹 The #1 mistake that makes firms lose cases before they even start

🔹 How to set up a 24/7 intake system to catch every lead

🔹 Why web inquiries need a response within 30 seconds

🔹 How much money your firm is leaving on the table by being slow

Bottom line: If you want to sign more cases, speed wins.

QUESTION FOR YOU: What’s your firm’s average response time? Drop a comment below—I want to know!

👉 If you got value from this, don’t just watch—SUBSCRIBE. Big things are coming, and I don’t want you to miss out. Click that button now! 🚀

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The Intake PlaybookBy Gary Falkowitz