Welcome back to another episode of Frustrated and Exhausted. In this episode, I dive deep into the reasons why leaders often shy away from clarity—and the real costs this can have on teams and organizations.

1. Clarity vs. Certainty: I explain how clarity is often mistaken for certainty or the illusion of having all the answers. Instead, clarity is really about reducing unnecessary anxiety by being transparent about what’s known, what’s unknown, and who makes decisions.
2. Why Leaders Avoid Clarity: Avoiding clarity is rarely accidental. Sometimes, leaders use vagueness as a form of protection, keeping accountability diffuse and leaving room to maneuver. But this actually creates unpredictability that can erode trust within teams.
3. The Real Cost of Vagueness: When communication is fuzzy, people fill in the gaps with their own stories and assumptions—which often leads to rumors, defensiveness, and a sense of instability in the workplace.
4. Trust and Psychological Safety: How trust doesn’t erode due to lack of integrity, but rather when people can’t reliably predict how decisions are made and issues are handled. This unpredictability leads to stress and hyper-vigilance, not because people are naturally anxious, but because the environment demands it.
5. Handling Uncertainty: Research shows that uncertainty itself isn’t the biggest driver of stress; uncertainty without explanation is. Being honest about what’s unclear is far better than offering meaningless reassurances.

Notice where a lack of clarity might be doing more harm than uncertainty itself in your work or life. What small changes in transparency could make things better for your team?

If you found this episode resonated with you or shifted your perspective on leadership, don’t forget to share and subscribe for more empowering conversations every week.

Connect with Ruth:

Instagram

LinkedIn 

Website