Today we sit down with Adam to talk about what most contractors get wrong when it comes to service, numbers, and leadership—and how to fix it. From creating a customer experience that actually builds trust, to understanding the numbers that drive profitability, Adam shares the hard-earned lessons it took him years to learn (so you don’t have to). He also breaks down hiring differently, training for results, and why focusing on process over personalities is key to sustainable growth. This episode is packed with practical insights for contractors who want fewer fires, stronger teams, and a more profitable, scalable business.

Episode Show Notes:

00:00 Intro
01:01 Rapid-Fire Questions
02:25 Meet Adam & Danielle
07:50 What ThermoGrid Solves
09:34 The Elevator Pitch
10:27 How RISE Helps Contractors
19:37 TNFR x ThermoGrid
21:04 Why ThermoGrid Matters
26:34 Adam’s HVAC Background
31:33 Common Contractor Mistakes
34:44 OutroSocial Media Links:InstagramTNFR- ⁠⁠https://www.instagram.com/thenewflatrate⁠⁠FacebookTNFR- ⁠⁠https://www.facebook.com/TheNewFlatRate⁠⁠ThermoGrid- https://www.facebook.com/ThermoGrid/LinkedInTNFR- ⁠⁠https://www.linkedin.com/company/the-new-flat-rate-inc-/posts/?feedView=all⁠⁠Danielle Putnam- https://www.linkedin.com/in/daniellekoop/Adam Cory- https://www.linkedin.com/in/adam-cory-a270a290/YouTubeThermoGrid- https://www.youtube.com/@UChXm2gGti7GYqkgurFKZODw Links and Resources:⁠⁠https://thenewflatrate.com/https://www.gridmastertechnologies.com/Call them here- 1(800)592-3611