Presented by Trainual

Build a better-trained home service team with Trainual.

The laws of the harvest and the principle of sowing and reaping dictate that small habits compound over time into massive outcomes, whether in your career, finances, marriage, or personal health. In this solo episode, Nate breaks down powerful concepts for home service professionals to evaluate what they are currently planting and why they might be stuck. Listeners will explore James Allen’s insight on personal growth versus changing circumstances, examine how laziness acts as a powerful motivator in the wrong direction, discuss the danger of holding onto bad habits and toxic team members, analyze the compounding nature of negative patterns, and learn how to break free from self-imposed limitations that prevent a bountiful harvest. Designed specifically for plumbers, HVAC technicians, electricians, roofers, and contractors, this conversation cuts through surface-level excuses to address the root causes of stagnation. Service techs and business owners should listen to identify the destructive patterns holding them back and learn how to shift their daily discipline toward lasting, long-term success.

Presented by Trainual

Build a better-trained home service team with Trainual.

Every missed service call and dropped booking carries valuable data for home service contractors, transforming everyday frustration into a strategic advantage for your business. Instead of viewing a lost lead as a flat-out failure, home service professionals can reframe these moments using the same relentless persistence learned from classic video games like Super Mario Brothers. This episode dives deep into how plumbing, HVAC, electrical, and roofing companies can harness these exact experiences to sharpen their daily operations. Discover how slowing down, letting the silence breathe during customer interactions, and asking the right probing questions can completely rewire your approach to sales and dispatching. Learn why mastering the fundamentals requires embracing early missteps, tightening your timing, and analyzing your process with honesty and humility rather than backing down at the first obstacle. You will explore how to build a refusal-to-lose mindset into your team culture, turning repetitive hurdles into streamlined workflows that keep your trucks rolling and your revenue growing. Listen to this episode to discover how shifting your perspective on everyday losses will give your contracting business the edge it needs to scale sustainably.

Presented by Trainual

Build a better-trained home service team with Trainual.

What you consume on your phone before walking into a client's home directly impacts your bottom line. This episode dives into how digital input shapes a technician or contractor's outlook, output, and ultimate success in the field. When you carry stress, anxiety, or negativity from your social media feed right up to a homeowner's front door, they feel that tension—even if you think you are hiding it. Designed specifically for professionals in plumbing, HVAC, electrical, and roofing, this conversation explores practical ways to protect your mindset and elevate your customer interactions. You will discover how Zig Ziglar’s classic philosophy on input and output applies to modern home service dispatching, why what you watch online sabotages your ability to emotionally connect across a kitchen table, how to audit your daily digital consumption habits, the hidden connection between mental clutter and closed sales, and why scheduling intentional offline time with family keeps your priorities straight. Listen to discover how cleaning up your media feed can instantly improve your mood, protect your relationships, and help you close more jobs without the residual burnout.

Presented by Trainual

Build a better-trained home service team with Trainual.

In this episode, we talked about objections, mindset, value, closing...

Stop leaving money on the table.

Full show notes + transcript:

Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com

In this episode, we talked about objections, pricing, roleplay...

Stop leaving money on the table.

Full show notes + transcript:

Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com

In this republished and condensed episode, we revisit the seven deadly objections every service technician needs to know. Through practical role-plays, we break down how to uncover what customers really mean, communicate value without being pushy, and confidently move the conversation forward.

Stop leaving money on the table.

Full show notes + transcript:

Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com

Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community, join today https://www.skool.com/bluecollarcloser/about

Lorne Sederoff is the Vice President of Search Kings and has spent more than 20 years helping multi-location businesses generate leads through digital marketing. He works with manufacturers, private equity-backed companies, and franchise networks to build scalable marketing campaigns across the home services, legal, and medical industries.

In this episode, we talked about local services ads, Google reviews, customer experience, AI, lead generation...