In this episode of To The Point Home Services Podcast, we dive into why some contractors hit a growth ceiling while others continue to scale. Hitting $5M, $10M, or even higher in revenue can feel like a huge win—but what happens when growth stalls? We break down the common pitfalls, mindset shifts, and operational strategies that separate the businesses that get stuck from those that keep scaling.

🎙️ Key Points Covered:

• The most common reasons home service businesses plateau
• The role leadership and culture play in breaking through growth ceilings
• Why some owners unintentionally limit their company’s potential
• Lessons learned from contractors who scaled past $50M
• Practical steps you can take today to reignite growth
• 
  

📌 Resources & Links Mentioned in This Episode:

• To The Point Home Services Podcast Website: https://rynoss.com/podcast/
• Connect with us on LinkedIn: https://www.linkedin.com/company/to-the-point-home-services/
• Follow on Instagram: https://www.instagram.com/to_the_point_podcast/

⏱️ Timecodes:

00:00 – Intro

02:15 – Why businesses stall at certain revenue milestones

08:40 – The leadership factor: bottlenecks and breakthroughs

15:20 – Building the right team culture for growth

21:55 – Real-world examples: companies that broke through ceilings

29:45 – Steps you can take to get unstuck

36:10 – Final thoughts & key takeaways

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

👍 If you found value in this episode, don’t forget to:

• Subscribe to the channel for more insights
• Like this video to help others find it
• Comment below with your biggest takeaway or question—we’d love to hear from you!
• Share this episode with a fellow contractor who needs to hear it

In this episode of the "To The Point" podcast, hosts Chris and Chad sit down with Erica Leonor, the Director of Business Development for GoodLeap. They dive into the critical role of financing in the home services industry, especially in the current economic climate. Erica and Chad, a long-time GoodLeap partner, discuss the importance of offering financing, common misconceptions contractors have, and strategic ways to implement financing into your business.

They touch on key topics such as:

• Today's Economic Climate and Approval Rates: The discussion starts with a look at the current economic situation in 2025 and a positive outlook for 2026, with hopes for lower interest rates. They address how rising costs for home systems make financing more crucial than ever for homeowners.
• The Power of Soft Credit Pulls: Erica explains that a soft credit pull allows a homeowner to see if they qualify for a loan without it impacting their credit score. Chad shares how his company sends out text messages to customers before an appointment, encouraging them to get pre-approved, which makes the sales process smoother and boosts his team's confidence.
• Addressing Misconceptions about Financing: A major misconception is that customers don't want financing, or that everyone wants a 0% interest loan. The hosts and Erica clarify that a 0% interest loan is not always the case anymore, and that the most popular option is a 15-year loan that provides a low monthly payment to start. They also stress the importance of not "shopping with your own wallet" and assuming what a customer can afford.
• Best Practices for Contractors: The group advises contractors to make financing a part of their company culture. Instead of offering a confusing array of options, they recommend keeping it simple with just 3 to 5 options that technicians and sales staff can confidently explain. They also discuss the value of offering financing for repairs and smaller jobs, not just large installations.
• 
  

This episode is a must-listen for any contractor looking to scale their business and provide their customers with flexible and affordable payment solutions.

Timecodes:

• 00:00:05: Chris and Chad intro the podcast.
• 00:03:13: Introducing Erica Leonor, Director of Business Development at GoodLeap.
• 00:06:19: Erica's background and personal life.
• 00:08:08: The importance of financing in today's market.
• 00:09:17: Discussion on today’s economic climate and consumer behavior.
• 00:11:34: Popular financing options, including the 15-year loan.
• 00:12:56: The importance of a good customer experience with financing.
• 00:13:36: What is a soft credit pull?
• 00:16:05: Chad discusses how his company became as much a financing company as a service company.
• 00:18:20: The importance of training technicians on financing.
• 00:19:50: When should a technician bring up financing?
• 00:22:06: Common misconceptions contractors have about financing.
• 00:27:08: The danger of assuming what a customer can afford.
• 00:30:18: Are there more declines than normal?
• 00:34:48: The impact of lead sources on financing approvals.
• 00:37:39: Common mistakes contractors make with financing.
• 00:40:19: Financing for repairs and smaller jobs.
• 00:42:04: Erica's final advice for contractors.
• 00:42:54: How to get in touch with Erica at GoodLeap.
• 00:43:17: Chad's closing remarks.
• 00:44:02: Chris thanks GoodLeap for their partnership.
• 00:45:50: Final thoughts and call to action.

Resources Mentioned:

• GoodLeap: https://www.goodleap.com/
• ServiceTitan: https://www.servicetitan.com/
• RYNO Strategic Solutions: https://rynoss.com/

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

Did you find this episode helpful? Don’t forget to Like, Comment, and Subscribe for more valuable insights into the home services industry. Share this video with a fellow contractor who could benefit from learning about financing!

In this episode of To The Point Home Services Podcast, we sit down with Paul Kelly, former CEO of Parker & Sons and creator of the Raising Goats Program. Paul shares his journey of building one of the largest home service companies in the nation and why he’s now passionate about teaching contractors how to develop their people, leadership, and systems for long-term success.

We dive deep into the philosophy behind “raising goats”—developing strong, capable leaders who can help your business thrive without being overly dependent on you as the owner. Paul discusses the turning points in his career, how to build a winning culture, and why true leadership is about serving and empowering others.

🔗 Resources & Links Mentioned:

• Learn more about Raising Goats: https://raisinggoats.com/
• Connect with EGIA Contractor University: https://egia.org/
• Listen to more episodes of To The Point Home Services Podcast: https://rynoss.com/podcast
• 
  

⏱ Timestamps:

00:00 – Intro & welcome

02:15 – Paul’s early journey in the trades

07:40 – Growing Parker & Sons into an industry leader

14:05 – The philosophy behind “Raising Goats”

20:30 – Why leadership starts with developing people

28:45 – Creating a winning culture in your business

35:10 – Lessons learned from scaling past challenges

42:25 – How Raising Goats is helping contractors today

48:55 – Final thoughts & where to learn more

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

💬 If you enjoyed this episode, don’t forget to:

👍 Like the video

🔔 Subscribe to the channel for more contractor growth insights

💬 Drop a comment below with your biggest takeaway from Paul’s story

📢 Share this episode with a fellow contractor who needs to hear it!

In this powerful and deeply personal episode of To The Point Home Services, Chris sits down with one of his closest friends, Charles “Charlie” Sanders, for a conversation unlike anything we’ve ever recorded. From humble beginnings in the Arizona desert to building a $30M+ company from the ground up, Charlie’s story is one of grit, hard work, and resilience. But this episode isn’t just about business—it’s about life’s highest highs and most devastating lows.

Charlie opens up about:

• Growing up in Morristown, AZ with limited resources and a challenging home life.
• The mental toughness forged through early struggles and how it shaped his success.
• Starting Arizona Trench Company with his wife, Kelly, and scaling it to an industry leader before selling to Fortune 500 powerhouse Quanta.
• Leadership lessons on culture, caring for your team, and building strong client relationships.
• The unimaginable tragedy of losing his daughter, Hope, to suicide, how it impacted his family and business, and why it’s so important to talk openly about mental health.
• 
  

This is a raw, emotional, and inspiring conversation about perseverance, perspective, and what really matters. Whether you’re a business owner, leader, or simply someone navigating life’s challenges, Charlie’s journey will leave you with lessons you won’t forget.

Resources & Links Mentioned:

• Learn more about To The Point Home Services Podcast: https://rynoss.com/podcast/
• Quanta Services: https://quantaservices.com/
• Suicide Prevention Resources: If you or someone you know is struggling, call or text 988 in the U.S. for free, confidential support 24/7.
• 
  

Timecodes:

00:00 – Chris introduces the special bourbon bar setting for this episode

02:00 – Growing up in the Arizona desert and overcoming adversity

08:00 – Early lessons in responsibility and resilience

14:00 – Meeting Kelly and finding the perfect business partnership

16:45 – Starting Arizona Trench Company in 2013

20:00 – Scaling to $30M and selling to Quanta

25:00 – Choosing the right partner over the highest offer

30:00 – Maintaining culture and leadership through growth

31:00 – The hardest chapter: losing Hope

36:00 – Coping, leadership, and finding purpose after tragedy

45:00 – Why caring for people is the foundation of lasting success

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

🔗 Connect with Charlie

Website: https://arizonatrenchcompany.com/

Instagram: https://www.instagram.com/arizona_trench_company/

Facebook: https://www.facebook.com/Arizona-Trench-Company-688918797807381/?fref=ts

LinkedIn: https://www.linkedin.com/in/charles-sanders-ba1559124/

If this episode moved you, please:

👍 Like the video

💬 Share your thoughts in the comments

🔔 Subscribe to To The Point Home Services for more real, unfiltered conversations

📢 Share this with someone who needs to hear it

In this jaw-dropping episode of To The Point Home Services, we welcome Michael Franzese the former top-ranking member of the Colombo crime family who ran one of the most lucrative Mafia rackets in U.S. history. Today, a reformed businessman and motivational speaker, Michael recounts for us his astounding tale—of growing up under the guidance of a storied mob kingpin, of stealing from the government to the tune of billions of dollars, and, ultimately, of quitting the life and building a legitimate empire.

🎙️ No matter contractor, business executive, or just interested in high-stakes stories of redemption and leadership, this episode offers hard-won lessons on how to build a team, motivate people, and take advantage of opportunity—short of being in the underworld.

🎯 KEY TAKEAWAYS:

Michael's history: underboss son in the Mafia, pre-med student turned made man

How the gas tax rip-off swindled the government out of millions per week

Racketeers or gangsters: how Michael built a business empire by hiring the best

Street-smart lessons in leadership: how to inspire without fear, delegate to succeed

Why he defected from the Mafia—and what he paid in return

Faith, redemption, and becoming a global speaker

Business advice that actually works for home service entrepreneurs

⏱️ TIMECODES:

00:00 – Welcome & intro

00:45 – Growing up in the shadow of organized crime

03:20 – Authenticity vs. posers: Who's really “connected”?

05:00 – How Michael got pulled into the Mafia

10:30 – The rise of the billion-dollar gas scam

15:00 – Negotiating with oil companies and staying under the radar

20:15 – Managing people: mafia-style

27:00 – Racketeers vs gangsters in business

33:00 – The power of planning and delegation

38:00 – Walking away from the life: the cost of redemption

41:00 – Faith, family, and finding purpose

43:00 – Final thoughts + meet & greet info

🔗 MENTIONED IN THIS EPISODE:

 • Michael Franzese YouTube Channel: https://www.youtube.com/@MichaelFranzese

 • Michael’s Book: https://store.michaelfranzese.com/

💥 CALL TO ACTION

If you found inspiration, insight, or just got entertained by this wild ride, stop what you’re doing and hit that SUBSCRIBE button!

💬 Drop a comment with your favorite quote or takeaway.

🔁 Share this episode with someone who could use a powerful story of transformation.

👉 Leave us a review and let us know how this podcast is helping you grow in business and in life.

📩 Subscribe to our newsletter for weekly tools and tactics: https://rynoss.com/podcast/

🔨 No. Zero. Days.

What happens when a serial entrepreneur takes over one of the biggest conferences in the roofing and storm restoration industry? You get massive vision, real leadership, and tactical sales growth. 💥

In this episode of To The Point, hosts Chris Yano and Chad Peterman sit down with Josey Parks, the dynamic CEO and new owner of SVG and the Win The Storm Conference. Josey unpacks what it takes to scale a sales team from 34 to 300 reps, how to create a culture of action and accountability, and why he’s passionate about mentoring the next generation of industry leaders.

This is a must-watch (or listen!) for any contractor looking to scale with purpose, build high-performing teams, and lead from the front.

🔑 Key Takeaways:

• How Josey built a 300-person sales team: The systems, leadership strategies, and mindset that made it possible.
• Why being an “Actioneer” matters: Learn the importance of engineering your future by taking bold, measurable steps.
• Sales recruiting secrets: Why hiring rookies with “prey drive” often beats experienced reps with baggage.
• Tech + training = results: The role of canvassing, pattern interrupts, and tech tools like Rilla and data matching in sales growth.
• Win The Storm Conference: Why Josey bought SVG and his mission to restore professionalism and unity in the storm restoration industry.
• Next-gen masterminds: How Josey’s helping young contractors scale responsibly and become transformational leaders.

⏱️ Timecodes:

00:00 - Chris surprises Chad with a long-lost RYNOx award

01:18 - Meet Josey Parks: Serial entrepreneur, sales leader, and new SVG owner

03:00 - Building a massive sales org: From 34 to 300+ reps

06:01 - How to find and develop million-dollar reps

08:07 - Actioneer mindset: Thoughts lead to action, action creates results

12:00 - Canvassing strategies that still work in HVAC/plumbing

15:00 - Using AI & data to dominate your zip code

20:10 - Overcoming fear of door-knocking and boosting trust

24:00 - Roleplaying, Rilla, and coaching without ride-alongs

26:30 - Why the right tech-to-call match is a game changer

33:00 - Personality matching: Sending the right rep to the right neighborhood

35:00 - Masterminds & leadership development for young roofers

42:00 - Investing in the right mentor vs. online “gurus”

45:00 - Why Josey bought Win The Storm – and his vision for restoration industry unity

49:00 - Restoring professionalism in storm restoration and bridging gaps with carriers

52:00 - Closing: What’s next for Win The Storm and Josey Parks

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

🔗 Resources & Mentions:

• 💼 SVG / Win The Storm: https://www.winthestorm.com/
• 📊 Rilla: https://www.rilla.com/tothepoint
• 📢 Follow Josey Parks: https://www.linkedin.com/in/joseyparks/

📣 Call to Action:

If you’re a contractor serious about growth, leadership, and creating an elite sales culture, this episode is for you.

👉 Drop a comment with your biggest takeaway

👍 Like this video if you learned something new

🔔 Subscribe for more episodes every week

📲 Share this with a fellow home service pro

🚀 No. Zero. Days.

#ToThePointPodcast #JoseyParks #WinTheStorm #SalesLeadership #ContractorGrowth #SVG #HomeServices #HVACSales #RoofingBusiness #HomeServiceMarketing #RYNO #Actioneer #ThinkUnlimited #CanvassingTips #SalesTeamGrowth

In this power-packed micro episode of To The Point, Chris Yano welcomes Zac Garside—President of Prolific and email marketing wizard—for a deep dive into why most home service businesses are sleeping on email marketing. Spoiler alert: it’s more powerful (and affordable) than you think.

Chris and Zac break down exactly what contractors are missing, from deliverability issues to poor open rates—and how Prolific is flipping the script with 30–50% open rates and real lead generation. If you’re not using email marketing the right way, you’re leaving low-cost, high-converting leads on the table.

Get ready to learn:

Why your emails are going to spam—and how to fix it

What open rates and conversions you should be hitting

How to turn your email list into a revenue-generating machine

Simple tactics to increase replies, book more jobs, and stay top-of-mind

Why “reply to this email” may be your strongest CTA

Plus, enjoy some classic dad jokes, behind-the-scenes insight into Zac’s career, and real success stories from top-performing contractors.

🎯 Key Takeaways:

✅ Email marketing isn’t dead—it’s just done wrong.

📈 Targeted emails = higher opens, more replies, and more jobs.

🛠 Technical setup matters: authentication, warm-up cycles, and sender domain reputation are game changers.

💬 “Reply to this email” CTAs drive 30–100 leads within days.

🔄 Open rate benchmark: 30–50%. Response rate: 1–2%.

📅 Seasonal and weather-triggered campaigns = gold.

⏱ Timecodes:

00:00 – Intro & dad jokes

06:45 – Why Zac joined Prolific

08:30 – The untapped power of email marketing

13:00 – What’s killing your deliverability

16:50 – Why segmentation matters

20:45 – Email vs. ads: ROI comparison

25:00 – Best subject lines that actually get opens

30:00 – Automation, drip campaigns, and personalization

33:45 – How to measure real ROI

36:00 – Getting out of spam folder: Setup & warm-up explained

40:00 – Plain text vs. HTML email: What works

41:00 – Chris roasts TTP’s email format 😂

42:00 – Wrapping up + where to learn more

🔗 Resources Mentioned:

Learn more about Prolific: https://prolificbranddesign.com/

Follow Chris Yano & RYNO Strategic Solutions: https://rynoss.com

Connect with Zac Garside on LinkedIn: https://www.linkedin.com/in/zacgarside/

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

📬 Stay Connected:

Subscribe to the To The Point Home Services Podcast for more no-fluff insights to help your business grow.

👍 Like this episode?

💬 Drop a comment with your biggest takeaway!

📲 Share this with your marketing team.

🎯 Follow now and level up your marketing game—No. Zero. Days.

🔔 Don’t forget to hit that bell so you never miss an episode.

In this powerhouse episode, Chris Yano sits down with Ismael Valdez, former CEO of NexGen, founder of Nuve, and straight-talking industry disruptor, to break down the REAL issues plaguing contractors today—and what it actually takes to grow and lead a successful home services business in 2025 and beyond.

This isn't just another podcast episode. It's a masterclass in leadership, accountability, AI, branding, and the future of the trades. From calling out fake mentors and lazy operators to talking billion-dollar visions, robotic labor, and how personal branding is becoming a business necessity—this is the episode you didn't know you needed.

🔥 KEY TAKEAWAYS:

Why most contractors operate like employees, not CEOs—and how to fix it

The accountability gap killing growth in small to mid-sized businesses

Why contractors are losing leads due to poor online reviews

The rise of AI and robotics in trades: what’s coming and what to do about it

The future of branding (both personal and company) in an AI-dominated world

What separates real mentors from the frauds in the home services space

How Nuve is changing the game by listening to contractor feedback in real time

⏱️ TIMECODES:

00:00 - Intro & Ishmael’s return

00:51 - The economy, interest rates, and the outlook for 2026

02:05 - The real impact of immigration policies on the trades

04:49 - Why Ishmael is still grinding after a big exit

06:17 - Nuve’s mission and learning from contractor feedback

08:00 - Yelp, Google, and the brutal truth about reviews

10:01 - Every contractor messes up—what matters is how you respond

14:45 - Most “CEOs” still think like employees

17:08 - The rise of fake mentors & predatory coaches in the industry

21:00 - Nobody is coming to save you—do the work

24:14 - AI and the future of CSR & dispatch

26:09 - Robotics in trades: the change is coming faster than you think

31:06 - Brand is everything: company + personal brand strategy

36:11 - Why you MUST get on camera (or find someone who will)

42:05 - Why most contractors suck at social media—and how to fix it

44:52 - The metric that matters most in social: SHARES

47:30 - Final thoughts & actions to take now

🔗 MENTIONED IN THIS EPISODE:

Nuve: https://www.nuvehome.com/

Prolific Brand Design: https://prolificbranddesign.com/

Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

🙌 CALL TO ACTION:

Found this episode valuable? Then stop what you're doing and:

✅ Subscribe to the podcast

💬 Drop a comment below with your biggest takeaway

🔁 Share this episode with a contractor who needs to hear it

Let’s keep building—together. No. Zero. Days.

In this episode of To The Point, hosts Chris and Chad sit down with Peter Capuciati (Chairman & CEO of Bluon) and Taylor Distler (VP of Biz Dev) for a no-filter, technician-first conversation on how Bluon is reshaping the HVAC industry.

What started as a research-driven mission to create better refrigerants turned into a full-blown tech solution that now serves over 150,000 technicians. From giving techs instant access to wiring diagrams and manuals, to drastically reducing callbacks and increasing billable hours, Bluon is more than an app—it's a tool for empowering the future of HVAC.

If you're an HVAC owner, tech, or operator looking for practical ways to reduce burnout, increase profits, and retain your best people—this one's for you.

🔥 Key Takeaways:

[01:06:04] Why Bluon was born out of frustration with inaccessible data

[01:07:00] How Peter went from physicist to HVAC disruptor

[01:08:00] The evolution from refrigerant R&D to technician empowerment

[01:10:00] Why HVAC techs were being "left blind" and how Bluon fixed it

[01:14:00] Business use cases: time savings, fewer callbacks, and tech retention

[01:15:00] How contractors are using Bluon as a recruiting advantage

📲 Resources & Mentions:

Learn more about Bluon: https://www.bluon.com

Want to sponsor the show? Reach out to us!

Special shoutout to Logan Marshall for connecting the dots

📢 Enjoyed the episode?

Smash that Like button, drop a comment with your biggest takeaway, and don’t forget to Subscribe to the channel for more real talk with industry leaders.

Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast

💬 Got thoughts or questions? We read every comment—drop yours below!

📩 Subscribe to our newsletter for behind-the-scenes and bonus content.

🚀 No. Zero. Days.

🚀 In this power-packed episode of To The Point Home Services Podcast, Chris, Chad and Mike sit down with long-time friend and automation pioneer Tersh Blissett to unpack the real-world impact of AI and automation for contractors.

From building a remote HVAC company before it was trendy, to launching multiple businesses focused on solving pain points with automation, Tersh shares practical insights every service business owner should hear. You’ll learn the difference between AI and automation, what tools actually work, and how you can start streamlining your operations today.

🔧 Whether you're a contractor trying to cut down on repetitive tasks, looking to empower your CSRs, or curious about AI agents and how they’re reshaping the trades—this one’s for you.

🔑 Key Topics Covered:

• Why Tersh built his companies without traditional infrastructure (storage units as warehouses?!)
• The origins of his obsession with automation
• The difference between AI vs. Automation and why contractors confuse them
• How to turn monotonous work into automated processes
• Tools Tersh uses daily (ChatGPT, Trello, Slack, Manas.io, and more)
• How AI agents (like swarm agents) can do the work of a full content team
• Training and empowering employees—not replacing them—with AI
• How to evaluate your P&L using AI
• Using Slack GPTs and wearable tech like Limitless.ai & Plod for real-time productivity boosts
• Why em dashes are the telltale sign of AI-generated content 😅
• And of course... dad jokes 🤣

⏱️ Timecodes:

00:00 – Intro + Tersh’s return since 2020

01:35 – Chris gets real about his “proportionate” face 😆

07:00 – Dad jokes segment (you don’t want to miss “a reptile dysfunction”)

09:55 – Tersh’s journey into trades & automation

13:10 – The “Optimize > Automate > Delegate” framework

17:40 – Explaining AI vs. Automation

22:00 – Real-life examples of automations in ServiceTitan & Slack

28:00 – Should AI replace employees? (Spoiler: no, but it’ll make them better)

34:20 – Most common automations Tersh installs in businesses

37:10 – Zapier explained for contractors

39:00 – Using ChatGPT to manage email

42:00 – AI + relationships: how it helps Tersh communicate better with his wife 😂

44:00 – Tersh’s favorite AI tools: Manas.io, ChatGPT, Perplexity, Claude

47:00 – Custom GPTs for social media, HR policies, & business analysis

50:00 – AI-generated business valuations & financial reviews

51:08 – Final thoughts on using AI to work smarter, not harder

🔗 Resources Mentioned:

• Tersh’s Podcast: Service Business Mastery – https://www.servicebusinessmastery.com
• Tersh’s Company: Trade Automation Pros – https://tradeautomationpros.com

👊 Connect with Us:

👉 Don’t forget to LIKE, COMMENT, and SUBSCRIBE for more no-BS conversations that actually help you grow your business.

💬 Drop your thoughts or questions in the comments — we read them all.

🔔 Hit the bell so you never miss an episode.

📩 Want more tools & tips like this delivered to your inbox? Subscribe to our newsletter.

🛠️ No. Zero. Days. Let’s go!

#HomeServices #ContractorPodcast #AIforContractors #Automation #TershBlissett #ServiceTitan #ToThePoint #HVACbusiness #AItools #Zapier #HomeServicePros #TradeAutomationPros #DadJokes #Entrepreneurship