In this jaw-dropping episode of To The Point Home Services, we welcome Michael Franzese the former top-ranking member of the Colombo crime family who ran one of the most lucrative Mafia rackets in U.S. history. Today, a reformed businessman and motivational speaker, Michael recounts for us his astounding tale—of growing up under the guidance of a storied mob kingpin, of stealing from the government to the tune of billions of dollars, and, ultimately, of quitting the life and building a legitimate empire.

🎙️ No matter contractor, business executive, or just interested in high-stakes stories of redemption and leadership, this episode offers hard-won lessons on how to build a team, motivate people, and take advantage of opportunity—short of being in the underworld.

🎯 KEY TAKEAWAYS:

Michael's history: underboss son in the Mafia, pre-med student turned made man

How the gas tax rip-off swindled the government out of millions per week

Racketeers or gangsters: how Michael built a business empire by hiring the best

Street-smart lessons in leadership: how to inspire without fear, delegate to succeed

Why he defected from the Mafia—and what he paid in return

Faith, redemption, and becoming a global speaker

Business advice that actually works for home service entrepreneurs

⏱️ TIMECODES:

00:00 – Welcome & intro

00:45 – Growing up in the shadow of organized crime

03:20 – Authenticity vs. posers: Who's really “connected”?

05:00 – How Michael got pulled into the Mafia

10:30 – The rise of the billion-dollar gas scam

15:00 – Negotiating with oil companies and staying under the radar

20:15 – Managing people: mafia-style

27:00 – Racketeers vs gangsters in business

33:00 – The power of planning and delegation

38:00 – Walking away from the life: the cost of redemption

41:00 – Faith, family, and finding purpose

43:00 – Final thoughts + meet & greet info

🔗 MENTIONED IN THIS EPISODE:

 • Michael Franzese YouTube Channel: https://www.youtube.com/@MichaelFranzese

 • Michael’s Book: https://store.michaelfranzese.com/

💥 CALL TO ACTION

If you found inspiration, insight, or just got entertained by this wild ride, stop what you’re doing and hit that SUBSCRIBE button!

💬 Drop a comment with your favorite quote or takeaway.

🔁 Share this episode with someone who could use a powerful story of transformation.

👉 Leave us a review and let us know how this podcast is helping you grow in business and in life.

📩 Subscribe to our newsletter for weekly tools and tactics: https://rynoss.com/podcast/

🔨 No. Zero. Days.

What happens when a serial entrepreneur takes over one of the biggest conferences in the roofing and storm restoration industry? You get massive vision, real leadership, and tactical sales growth. 💥

In this episode of To The Point, hosts Chris Yano and Chad Peterman sit down with Josey Parks, the dynamic CEO and new owner of SVG and the Win The Storm Conference. Josey unpacks what it takes to scale a sales team from 34 to 300 reps, how to create a culture of action and accountability, and why he’s passionate about mentoring the next generation of industry leaders.

This is a must-watch (or listen!) for any contractor looking to scale with purpose, build high-performing teams, and lead from the front.

🔑 Key Takeaways:

• How Josey built a 300-person sales team: The systems, leadership strategies, and mindset that made it possible.
• Why being an “Actioneer” matters: Learn the importance of engineering your future by taking bold, measurable steps.
• Sales recruiting secrets: Why hiring rookies with “prey drive” often beats experienced reps with baggage.
• Tech + training = results: The role of canvassing, pattern interrupts, and tech tools like Rilla and data matching in sales growth.
• Win The Storm Conference: Why Josey bought SVG and his mission to restore professionalism and unity in the storm restoration industry.
• Next-gen masterminds: How Josey’s helping young contractors scale responsibly and become transformational leaders.

⏱️ Timecodes:

00:00 - Chris surprises Chad with a long-lost RYNOx award

01:18 - Meet Josey Parks: Serial entrepreneur, sales leader, and new SVG owner

03:00 - Building a massive sales org: From 34 to 300+ reps

06:01 - How to find and develop million-dollar reps

08:07 - Actioneer mindset: Thoughts lead to action, action creates results

12:00 - Canvassing strategies that still work in HVAC/plumbing

15:00 - Using AI & data to dominate your zip code

20:10 - Overcoming fear of door-knocking and boosting trust

24:00 - Roleplaying, Rilla, and coaching without ride-alongs

26:30 - Why the right tech-to-call match is a game changer

33:00 - Personality matching: Sending the right rep to the right neighborhood

35:00 - Masterminds & leadership development for young roofers

42:00 - Investing in the right mentor vs. online “gurus”

45:00 - Why Josey bought Win The Storm – and his vision for restoration industry unity

49:00 - Restoring professionalism in storm restoration and bridging gaps with carriers

52:00 - Closing: What’s next for Win The Storm and Josey Parks

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

🔗 Resources & Mentions:

• 💼 SVG / Win The Storm: https://www.winthestorm.com/
• 📊 Rilla: https://www.rilla.com/tothepoint
• 📢 Follow Josey Parks: https://www.linkedin.com/in/joseyparks/

📣 Call to Action:

If you’re a contractor serious about growth, leadership, and creating an elite sales culture, this episode is for you.

👉 Drop a comment with your biggest takeaway

👍 Like this video if you learned something new

🔔 Subscribe for more episodes every week

📲 Share this with a fellow home service pro

🚀 No. Zero. Days.

#ToThePointPodcast #JoseyParks #WinTheStorm #SalesLeadership #ContractorGrowth #SVG #HomeServices #HVACSales #RoofingBusiness #HomeServiceMarketing #RYNO #Actioneer #ThinkUnlimited #CanvassingTips #SalesTeamGrowth

In this power-packed micro episode of To The Point, Chris Yano welcomes Zac Garside—President of Prolific and email marketing wizard—for a deep dive into why most home service businesses are sleeping on email marketing. Spoiler alert: it’s more powerful (and affordable) than you think.

Chris and Zac break down exactly what contractors are missing, from deliverability issues to poor open rates—and how Prolific is flipping the script with 30–50% open rates and real lead generation. If you’re not using email marketing the right way, you’re leaving low-cost, high-converting leads on the table.

Get ready to learn:

Why your emails are going to spam—and how to fix it

What open rates and conversions you should be hitting

How to turn your email list into a revenue-generating machine

Simple tactics to increase replies, book more jobs, and stay top-of-mind

Why “reply to this email” may be your strongest CTA

Plus, enjoy some classic dad jokes, behind-the-scenes insight into Zac’s career, and real success stories from top-performing contractors.

🎯 Key Takeaways:

✅ Email marketing isn’t dead—it’s just done wrong.

📈 Targeted emails = higher opens, more replies, and more jobs.

🛠 Technical setup matters: authentication, warm-up cycles, and sender domain reputation are game changers.

💬 “Reply to this email” CTAs drive 30–100 leads within days.

🔄 Open rate benchmark: 30–50%. Response rate: 1–2%.

📅 Seasonal and weather-triggered campaigns = gold.

⏱ Timecodes:

00:00 – Intro & dad jokes

06:45 – Why Zac joined Prolific

08:30 – The untapped power of email marketing

13:00 – What’s killing your deliverability

16:50 – Why segmentation matters

20:45 – Email vs. ads: ROI comparison

25:00 – Best subject lines that actually get opens

30:00 – Automation, drip campaigns, and personalization

33:45 – How to measure real ROI

36:00 – Getting out of spam folder: Setup & warm-up explained

40:00 – Plain text vs. HTML email: What works

41:00 – Chris roasts TTP’s email format 😂

42:00 – Wrapping up + where to learn more

🔗 Resources Mentioned:

Learn more about Prolific: https://prolificbranddesign.com/

Follow Chris Yano & RYNO Strategic Solutions: https://rynoss.com

Connect with Zac Garside on LinkedIn: https://www.linkedin.com/in/zacgarside/

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

📬 Stay Connected:

Subscribe to the To The Point Home Services Podcast for more no-fluff insights to help your business grow.

👍 Like this episode?

💬 Drop a comment with your biggest takeaway!

📲 Share this with your marketing team.

🎯 Follow now and level up your marketing game—No. Zero. Days.

🔔 Don’t forget to hit that bell so you never miss an episode.

In this powerhouse episode, Chris Yano sits down with Ismael Valdez, former CEO of NexGen, founder of Nuve, and straight-talking industry disruptor, to break down the REAL issues plaguing contractors today—and what it actually takes to grow and lead a successful home services business in 2025 and beyond.

This isn't just another podcast episode. It's a masterclass in leadership, accountability, AI, branding, and the future of the trades. From calling out fake mentors and lazy operators to talking billion-dollar visions, robotic labor, and how personal branding is becoming a business necessity—this is the episode you didn't know you needed.

🔥 KEY TAKEAWAYS:

Why most contractors operate like employees, not CEOs—and how to fix it

The accountability gap killing growth in small to mid-sized businesses

Why contractors are losing leads due to poor online reviews

The rise of AI and robotics in trades: what’s coming and what to do about it

The future of branding (both personal and company) in an AI-dominated world

What separates real mentors from the frauds in the home services space

How Nuve is changing the game by listening to contractor feedback in real time

⏱️ TIMECODES:

00:00 - Intro & Ishmael’s return

00:51 - The economy, interest rates, and the outlook for 2026

02:05 - The real impact of immigration policies on the trades

04:49 - Why Ishmael is still grinding after a big exit

06:17 - Nuve’s mission and learning from contractor feedback

08:00 - Yelp, Google, and the brutal truth about reviews

10:01 - Every contractor messes up—what matters is how you respond

14:45 - Most “CEOs” still think like employees

17:08 - The rise of fake mentors & predatory coaches in the industry

21:00 - Nobody is coming to save you—do the work

24:14 - AI and the future of CSR & dispatch

26:09 - Robotics in trades: the change is coming faster than you think

31:06 - Brand is everything: company + personal brand strategy

36:11 - Why you MUST get on camera (or find someone who will)

42:05 - Why most contractors suck at social media—and how to fix it

44:52 - The metric that matters most in social: SHARES

47:30 - Final thoughts & actions to take now

🔗 MENTIONED IN THIS EPISODE:

Nuve: https://www.nuvehome.com/

Prolific Brand Design: https://prolificbranddesign.com/

Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://avoca.ai/r/tothepoint

🙌 CALL TO ACTION:

Found this episode valuable? Then stop what you're doing and:

✅ Subscribe to the podcast

💬 Drop a comment below with your biggest takeaway

🔁 Share this episode with a contractor who needs to hear it

Let’s keep building—together. No. Zero. Days.

In this episode of To The Point, hosts Chris and Chad sit down with Peter Capuciati (Chairman & CEO of Bluon) and Taylor Distler (VP of Biz Dev) for a no-filter, technician-first conversation on how Bluon is reshaping the HVAC industry.

What started as a research-driven mission to create better refrigerants turned into a full-blown tech solution that now serves over 150,000 technicians. From giving techs instant access to wiring diagrams and manuals, to drastically reducing callbacks and increasing billable hours, Bluon is more than an app—it's a tool for empowering the future of HVAC.

If you're an HVAC owner, tech, or operator looking for practical ways to reduce burnout, increase profits, and retain your best people—this one's for you.

🔥 Key Takeaways:

[01:06:04] Why Bluon was born out of frustration with inaccessible data

[01:07:00] How Peter went from physicist to HVAC disruptor

[01:08:00] The evolution from refrigerant R&D to technician empowerment

[01:10:00] Why HVAC techs were being "left blind" and how Bluon fixed it

[01:14:00] Business use cases: time savings, fewer callbacks, and tech retention

[01:15:00] How contractors are using Bluon as a recruiting advantage

📲 Resources & Mentions:

Learn more about Bluon: https://www.bluon.com

Want to sponsor the show? Reach out to us!

Special shoutout to Logan Marshall for connecting the dots

📢 Enjoyed the episode?

Smash that Like button, drop a comment with your biggest takeaway, and don’t forget to Subscribe to the channel for more real talk with industry leaders.

Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast

💬 Got thoughts or questions? We read every comment—drop yours below!

📩 Subscribe to our newsletter for behind-the-scenes and bonus content.

🚀 No. Zero. Days.

🚀 In this power-packed episode of To The Point Home Services Podcast, Chris, Chad and Mike sit down with long-time friend and automation pioneer Tersh Blissett to unpack the real-world impact of AI and automation for contractors.

From building a remote HVAC company before it was trendy, to launching multiple businesses focused on solving pain points with automation, Tersh shares practical insights every service business owner should hear. You’ll learn the difference between AI and automation, what tools actually work, and how you can start streamlining your operations today.

🔧 Whether you're a contractor trying to cut down on repetitive tasks, looking to empower your CSRs, or curious about AI agents and how they’re reshaping the trades—this one’s for you.

🔑 Key Topics Covered:

• Why Tersh built his companies without traditional infrastructure (storage units as warehouses?!)
• The origins of his obsession with automation
• The difference between AI vs. Automation and why contractors confuse them
• How to turn monotonous work into automated processes
• Tools Tersh uses daily (ChatGPT, Trello, Slack, Manas.io, and more)
• How AI agents (like swarm agents) can do the work of a full content team
• Training and empowering employees—not replacing them—with AI
• How to evaluate your P&L using AI
• Using Slack GPTs and wearable tech like Limitless.ai & Plod for real-time productivity boosts
• Why em dashes are the telltale sign of AI-generated content 😅
• And of course... dad jokes 🤣

⏱️ Timecodes:

00:00 – Intro + Tersh’s return since 2020

01:35 – Chris gets real about his “proportionate” face 😆

07:00 – Dad jokes segment (you don’t want to miss “a reptile dysfunction”)

09:55 – Tersh’s journey into trades & automation

13:10 – The “Optimize > Automate > Delegate” framework

17:40 – Explaining AI vs. Automation

22:00 – Real-life examples of automations in ServiceTitan & Slack

28:00 – Should AI replace employees? (Spoiler: no, but it’ll make them better)

34:20 – Most common automations Tersh installs in businesses

37:10 – Zapier explained for contractors

39:00 – Using ChatGPT to manage email

42:00 – AI + relationships: how it helps Tersh communicate better with his wife 😂

44:00 – Tersh’s favorite AI tools: Manas.io, ChatGPT, Perplexity, Claude

47:00 – Custom GPTs for social media, HR policies, & business analysis

50:00 – AI-generated business valuations & financial reviews

51:08 – Final thoughts on using AI to work smarter, not harder

🔗 Resources Mentioned:

• Tersh’s Podcast: Service Business Mastery – https://www.servicebusinessmastery.com
• Tersh’s Company: Trade Automation Pros – https://tradeautomationpros.com

👊 Connect with Us:

👉 Don’t forget to LIKE, COMMENT, and SUBSCRIBE for more no-BS conversations that actually help you grow your business.

💬 Drop your thoughts or questions in the comments — we read them all.

🔔 Hit the bell so you never miss an episode.

📩 Want more tools & tips like this delivered to your inbox? Subscribe to our newsletter.

🛠️ No. Zero. Days. Let’s go!

#HomeServices #ContractorPodcast #AIforContractors #Automation #TershBlissett #ServiceTitan #ToThePoint #HVACbusiness #AItools #Zapier #HomeServicePros #TradeAutomationPros #DadJokes #Entrepreneurship

🔧 Built for Olympians. Adapted for Guys Who Move the World.

If your back’s stiff, your shoulder clicks, or your knees feel older than you are—this episode’s a wake-up call.

Former U.S. National Gymnastics Coach Christopher Sommer spent decades building Olympians. Now he’s training the hardest-working men and women in America—trades pros, service techs, and business owners who can’t afford to break down.

You show up for the job. You carry the load at work, lead your team, and still go home with enough left to be there for your family.

But when your back tightens up, your shoulder goes out, or your energy fades, everything suffers—your business, your people, your peace of mind.

This isn’t about getting fit. It’s about getting free. Staying strong enough to keep showing up where it matters most—without pain holding you back.

🔑 Key Takeaways:

• The power of playing the long game: thinking in 3–5 year blocks, not 3–5 months
• "No brain, no gain": why smart training beats “no pain, no gain” every time
• Why talent alone isn’t enough — and why most naturally gifted athletes fail
• How elite-level discipline and systems translate to business leadership
• How to hire, coach, and lead high-performers (and why most people aren't built to be entrepreneurs)
• Building character, not just champions — why the long game is always about people

🕒 Timecodes:

00:00 – Intro & how Chris met Coach Sommer

02:00 – Coach Sommer’s background: 40 years of gymnastics excellence

05:15 – From athletes to business: mindset shifts that matter

09:00 – The problem with 3–5 month thinking

12:30 – What makes an elite performer: talent vs. grit

17:30 – GymnasticBodies: building strength for everyone

20:00 – How Coach helped SEAL Team 6 and NFL/NHL pros recover

24:00 – “No brain, no gain” — redefining performance

30:00 – Lessons in leadership & managing high-level talent

35:00 – Steve Jobs, Saban, and high-achiever psychology

42:00 – The truth about scaling, mediocrity, and maintaining excellence

49:00 – Premium pricing for premium service — no shortcuts

53:00 – Coaches need coaches: how to stay accountable

58:00 – Final thoughts & lessons for business owners

🔗 Resources & Mentions:

• GymnasticBodies: https://www.gymnasticbodies.com
• Coach Sommer on Tim Ferriss Podcast (200+ million downloads) - https://www.youtube.com/watch?v=yRFEb8KJC2I
• Sports Illustrated profile on Coach Sommer - https://www.si.com/everyday-athlete/stories/the-brutal-truth-about-building-elite-athletes-lessons-from-gymnastics-coach-chris-sommer-01jtdv06te4d

📢 CALL TO ACTION

✅ Try the 7-day Premium Trial of GymnasticBodies for free

✅ Restore mobility, eliminate joint pain, and feel younger—no gym needed

✅ Same system that rebuilt broken-down athletes—now built for you

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

Avoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast

Thanks for tuning in — and as always, No. Zero. Days.

#Gymnastics #HomeServices #Leadership #Podcast #ChrisSommer #ToThePointPodcast #BusinessDiscipline #Entrepreneurship #HighPerformance #ChrisYano

In this high-impact episode, Chris Yano and Chad Peterman sit down with Chris Crew, President of Blue Collar Success Group, for a masterclass in operational excellence, scalable leadership, and real-world sales strategy in the trades. With over two decades of experience—from quitting school in 10th grade to building and selling a $30M electrical service company—Chris shares battle-tested lessons that every contractor, coach, and operator can learn from.

✅ Whether you're running one truck or pushing $30M+ in revenue, Chris’s advice is practical, scalable, and immediately applicable.

🧠 WHAT YOU’LL LEARN:

• How Chris Crew scaled his electrical company from $3M to $30M in under 4 years 📈
• Why operational breakdowns—not external factors—are usually what stall growth 🔧
• The importance of pricing correctly (and how most businesses get this wrong) 💰
• Why sales and operations need to be best friends, not bitter rivals 🤝
• How to segment training for maximum team development 📚
• Why “shiny object syndrome” kills momentum and how to implement tools like Rilla and PeakZ the right way 🛠️
• The truth about year-round training—especially during the busy season 🔄

⏱️ TIMECODES:

00:01:35 – Introductions & Blue Collar roots

00:07:15 – Chris’s journey: from dropping out to $30M electrical business

00:14:06 – Sales + ops: why Chris combines both and how it creates synergy

00:15:29 – What contractors are getting wrong right now

00:18:07 – Coaching tiers: why BCSG isn’t “one-size-fits-all”

00:19:11 – Most common problems contractors don’t know they have

00:25:16 – “Small hinges swing large doors”: operational accountability

00:27:04 – Growth timeline: $3M to $30M in under 4 years

00:31:09 – Year-round training: why summer is the BEST time to train

00:35:11 – Roleplaying, segmented training, and building elite teams

00:42:14 – How AI tools fail without full adoption

00:45:13 – Tech overload: how to avoid half-baked integrations

00:49:50 – Training managers on new tech: the missing step

📬 STAY CONNECTED:

• 💌 Sign up for our [Newsletter] (Insert Link)
• 📲 Follow us on social: [@ToThePointPodcast]
• 🎙️ More episodes: https://www.tothepointpodcast.com

⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

 Avoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast

📣 CALL TO ACTION

Enjoyed this episode? Stop what you're doing and hit that Subscribe button! Drop a comment with your biggest takeaway, and don't forget to share this episode with a contractor who needs to hear it.

No. Zero. Days.

#ChrisCrew #BlueCollarSuccess #HVACPodcast #HomeServices #ContractorTraining #SalesAndOperations #ToThePointPodcast

In this engaging podcast episode, NFL legend Terry Bradshaw shares captivating stories and insights from his illustrious career and life beyond football. He delves into his philosophy on resilience, recounting how he overcame setbacks from his early days in the NFL to personal challenges. Bradshaw also touches upon his unique experiences as a car salesman and fishing guide during his off-seasons in the NFL, revealing his sales approach and the significant differences in player salaries and endorsements then versus now.

A significant portion of the discussion revolves around his tumultuous relationship with his Steelers coach, Chuck Noll, and how their clashing personalities ultimately shaped him. He emphasizes the importance of teamwork built on love and understanding, even with diverse personalities and egos, drawing parallels between his championship Steelers teams and business environments. Bradshaw shares his "process" for his horse business, prioritizing employee well-being and a positive work atmosphere. He also offers his perspective on the ongoing debate of talent versus process in team management, referencing Nick Saban's coaching philosophy and Jimmy Johnson's approach to superstars. The episode concludes with Bradshaw discussing current NFL topics, including Jerry Jones's role as Cowboys general manager and his thoughts on various NFL coaches.

Timecodes:

00:00 - 07:37 Introduction & Personal Anecdotes  

07:38 - 13:52 Defining Resilience  

13:53 - 22:13 The 1974 Benching & Coach Noll  

22:14 - 26:40 Team Dynamics & Leadership

26:40 - 31:19 Early NFL Earnings & Off-Season Jobs

31:19 - 36:39 Sales Philosophy 

36:39 - 44:58 Talent vs. Process in Management 

44:58 - 47:28 Employee Relations & Values 

48:07 - 51:59 Dallas Cowboys & Jerry Jones 

52:00 - 57:22 Favorite Coaches & Final Thoughts 

Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

In this episode of To The Point Home Services, we sit down with Daryl Bingham, President of Parker & Sons, to unpack the transformative power of trust, accountability, and people development in the trades. With decades of leadership experience, Daryl shares how intentional culture-building leads to higher-performing teams and sustainable growth.

🔑 Key Takeaways:

• Why trust is the foundation of a high-performing culture.
• The three leadership buckets: visionary, relational, and operational—and how great leaders leverage all three.
• Why accountability isn’t punitive, but a form of support.
• How to develop your people through coaching, feedback, and belief.
• Daryl’s career journey from technician to VP, and the mentors that shaped his path.
• Actionable strategies for training field leaders, creating safe environments, and multiplying leadership capacity.

⏱️ Timecodes:

00:00 – Intro to Daryl Bingham

02:45 – Daryl's early career and lessons from the field

06:20 – Defining accountability as support

09:50 – The three leadership buckets explained

13:15 – Why people don't do what they're supposed to

16:40 – Culture-building at Service Champions

20:30 – Training field leaders effectively

25:10 – Creating psychological safety

29:45 – The cost of poor leadership

33:00 – From technician to organizational leader

37:20 – How to grow people through belief and coaching

41:50 – Final thoughts and leadership wisdom

📚 Resources & Mentions:

• The Path Less Traveled Newsletter: https://thepathlesstraveled.beehiiv.com
• Book mentioned: The Speed of Trust by Stephen M. R. Covey
• Connect with Daryl Bingham on LinkedIn: https://www.linkedin.com/in/daryl-bingham-0b44aa36/

⭐️ A Special Thank You to Our Sponsors

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

📣 Enjoyed the episode?

Don’t forget to like, comment, and subscribe for more conversations with top leaders in the home services industry. Got a takeaway or question? Drop it in the comments—we’d love to hear from you!