Steve Little is a visionary leader in the roofing industry. 🌟 As the President and Partner of KPost Company, he and his team have transformed roofing, waterproofing, and solar power solutions for over 21 years. Steve is also the Founding Partner and CEO of National Roofing Partners (NRP), proudly balancing his professional achievements with being a dedicated husband, father, and grandfather. 👨‍👩‍👦

In this episode, host Chris Yano engages Steve in a discussion about his journey in establishing KPost in 2003, driven by his desire to create a better workplace. Steve shares insights on the company's impressive growth, achieving projected revenues of $123 million, and their unique "selling not bidding" strategy that sets them apart in a competitive market. He emphasizes the importance of emotional intelligence in leadership, fostering a culture of trust and recognition, and building strong internal teams. 💪

Tune in to gain valuable insights from Steve's experience on cultivating a winning company culture and leading with emotional intelligence. 🎧

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us

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Connect with Steve Little

Instagram: https://www.instagram.com/kpostcompany/ 📸

Facebook: https://www.facebook.com/KPostCompany/ 👍

YouTube: https://www.youtube.com/@kpostcompany 🎥

LinkedIn: https://www.linkedin.com/company/kpost-roofing-&-waterproofing/ 💼

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To The Point Home Services Podcast is a home services podcast that gets to the point! 🎙️ Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially. 📈

In this first ever micro-episode, Chris dives into the core concept of attention and why every business, especially in home services, is in the "attention game." Whether you're a leader, business owner, or in sales, gaining and sustaining attention is crucial. Chris shares actionable insights on how to create a lasting impression, build influence, and grow your business using his "Six P's" strategy. Get ready for real-world examples, personal stories, and tips that you can start applying today.

Key Takeaways:

1. Introduction to the Attention Game (00:00)

• Why every business is in the attention game, whether they like it or not.
• How both education and entertainment are key to engaging your audience.

1. ROI: Return on Influence vs. Return on Investment (00:18)

• Understanding that the first ROI you’re aiming for is "Return on Influence" before anything else.

1. Personal Story: Chester Bennington and Authenticity (02:30)

• Chris shares a powerful story about his friend Chester Bennington (Linkin Park), explaining how authenticity helped Chester stand out.
• Key lesson: Be true to yourself to grab attention, just like Chester’s success with Linkin Park.

1. The Six P's of Marketing (08:00)

• Product: Make it clear what you offer. Don’t leave potential customers guessing.
• Place: Be specific about where you operate—this helps customers know if you're the right fit.
• Price: Whether you display prices or not, have a strategy in place.
• Promotion: Highlight your best selling points, from 24/7 service to customer reviews.
• People: Understand your buyers and answer their objections upfront.
• Personality: Infuse your brand with character and uniqueness to stand out.

1. Example of Using Personality in Marketing (16:30)

• Chris shares the famous "Ship My Pants" Kmart commercial as an example of using humor and personality to get attention.

1. Practical Tips for Your Website (18:00)

• Make sure your website is clear about your product, service area, and contact information.
• Provide easy options for customers to contact you, whether through chat or other methods.

YouTube | Instagram | Facebook | TikTok

Brian Remington is not your average General Manager. As the driving force behind On Time Experts / Fix-It Group, he has successfully transitioned from the youngest Strength & Conditioning coach in Division 1 athletic history to a leader who shapes businesses and inspires future leaders. 💪🚀

In our latest episode, Brian shares his journey and the key lessons he’s learned along the way. You'll discover:

-Actionable insights on leadership and coaching in the home services industry

-Strategies for fostering growth and creating a strong company culture

-Tips on training your team to elevate their performance

Join host Chris Yano as they dive deep into Brian's unique approach to business development and team training. Brian's wealth of experience provides invaluable advice for anyone looking to enhance their leadership skills and drive success in their organization. 🌟💼

Don't miss this chance to gain insights that could transform your business!

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us

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Connect with Brian Remington

Instagram: https://www.instagram.com/theontimeexperts/ 📸

Facebook: https://www.facebook.com/theontimeexperts/ 👍

YouTube: https://www.youtube.com/channel/UC7_aMevLWYxWcO2XBJm2xfw 🎥

LinkedIn: https://www.linkedin.com/company/on-time-experts/ 💼

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00:00 Intro

6:45 Brian Remington's backstory

10:00 Talking about learning how to sell air conditioners, starting a new career

12:00 Career growth, learning the ropes

17:00 Key leadership qualities

19:00 Question's to ask during interviews

19:45 The number one quality you have to have is resilience to make it in this game

22:00 How do you prepare your managers to lead

27:00 Talking about handling low morale as a leader

34:00 Everyone needs a coach

39:00 Your daily actions broadcast your deepest beliefs

40:00 Team meeting cadence & frequency

43:00 The 3 types of coaching

46:00 Coaching yourself

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To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other home services companies grow exponentially. 📈🎧

🚀 Carrie Kelsch is an inspiring entrepreneur who transformed her life and her family's future through hard work and determination. As the CEO and founder of A Plus Garage Doors, Carrie began her journey in the mortgage industry, but her true calling emerged when she started a garage door business in 2005—encouraged by her now-husband to create a family-centered enterprise for their children to be part of.

💥 When the 2008 market crash hit, Carrie pivoted to focus entirely on her garage door business, and her efforts paid off. Today, A Plus Garage Doors stands as a $35 million powerhouse in Utah, thriving with family members - including her husband and nephew, actively involved in its success. Despite not graduating high school and being a single mother when she started, Carrie's resilience and vision have propelled her to remarkable heights, making her story a beacon of inspiration for entrepreneurs everywhere.

🎙️ In this episode, Carrie shares her insights on building a thriving business from the ground up, the challenges she faced in the competitive market, and how she fostered a culture of excellence that drives her team. You'll hear about her innovative approaches to customer service, the importance of community engagement, and the strategies that have fueled her impressive growth.

✨ Tune in now to discover how Carrie's passion and perseverance can inspire your own entrepreneurial journey!

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us

—

Connect with Carrie Kelsch

🌐 Website: https://utahgaragedoors.net/

📸 Instagram: https://www.instagram.com/aplusgaragedoors/

📘 Facebook: https://www.facebook.com/laytongaragedoorrepair

🔗 LinkedIn: https://www.linkedin.com/company/a-plus-garage-doors-utah/

🎥 YouTube: https://www.youtube.com/channel/UCxmigZm9FMAd3W9lOLt0Irw

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To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially.

Aaron Hagan's journey to success is nothing short of extraordinary. 🚀 The CEO of Mister Sparky Mid-America didn't have a smooth start. From facing bankruptcy to the immense challenge of building a business on cash alone, Aaron’s story is a testament to grit and determination. 💪

Under his leadership, Mister Sparky Mid-America has expanded to 9 locations and is on pace for $50 million in annual revenue. 📈 Aaron's unwavering commitment to his vision and his ability to navigate through significant hurdles have been key to this impressive growth. 🌟

In this episode, Aaron opens up about his experiences and the critical lessons learned along the way. Discover how he overcame the obstacles of losing technicians, financial strain, and the steep learning curve of entrepreneurship. Chris Yano and co-host Chad Peterman dive into Aaron's strategic approach to scaling his business and the resilience required to push through tough times. 🎙️

Don’t miss this insightful discussion packed with inspiration and practical takeaways! 🎯

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us

—

Connect with Aaron Hagan

Instagram: https://www.instagram.com/mistersparkytulsa 📸

Facebook: https://www.facebook.com/mistersparkytulsaok 👍

LinkedIn: https://www.linkedin.com/in/aaron-hagan-1866341a/ 🔗

Twitter: https://x.com/mrsparkytulsa 🐦

YouTube: https://www.youtube.com/@MisterSparkySLC 🎥

00:00 Intro

8:54 buying a franchise vs starting your own company

15:00 Filing for bankruptcy in the home services 

20:22 How to build a a business after filing for bankruptcy

33:30 Trusting others to help grow your business

41:24 Running a business with no employees and a toxic work culture

53:33 Lessons learned in business through hard times and developing strong leaders

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To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially. 🚀

Julian Scadden is back on the podcast, and this time he’s bringing fresh insights into the world of home services! As President & CEO of Nexstar, Julian has his finger on the pulse of the industry, and he’s here to share what’s driving success in today’s market.

In this episode, Julian joins host Chris Yano and co-host Chad Peterman for a deep dive into the current state of home services. They discuss how Nexstar members are navigating today’s challenging landscape and why mastering the "unsexy" fundamentals of the business—what we often call blocking & tackling—is more crucial than ever. 🛠️

Julian reveals:

The latest trends shaping the home services industry 🔍

How Nexstar members are finding success through fundamental practices 💼

The importance of focusing on core operations and not just flashy innovations 📊

Tune in for valuable insights on how you can leverage these fundamental strategies to elevate your own business. Whether you’re looking to refine your approach or just stay ahead of the curve, this episode has something for you!

Don’t miss out—listen now and get inspired to enhance your business fundamentals! 🎧

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us

—

Connect with Julian Scadden

🌐 Website: https://www.nexstarnetwork.com

👍 Facebook: https://www.facebook.com/nexstarnetwork.inc

📸 Instagram: https://www.instagram.com/nexstar_network/

🔗 LinkedIn: https://www.linkedin.com/company/nexstarnetwork/

🕊️ X: https://x.com/nexstarmembers 

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To The Point Home Services Podcast is your go-to source for actionable insights and inspiration in the home services industry. We focus on helping HVAC, plumbing, electrical, roofing, and other home services companies reach new heights. 🚀

🚀 Tommy Mello isn’t just the mastermind behind AI Garage Door Service—he's a multifaceted leader whose journey extends far beyond the garage door industry. As the CEO of a nationwide leader in garage door solutions, Tommy’s success is well-documented, but there’s so much more to his story.

In this episode, we’re thrilled to have Tommy back on the podcast, joined by surprise guest co-host Anna Yano! 🎙️ Chris and Anna delve deep into Tommy’s personal life, exploring his family dynamics, journey into faith and fitness, and the inspiring path that led him to build the most successful garage door company in the country.

Tommy opens up about the challenges he’s overcome and the principles that drive his success. From his commitment to personal growth to the way he balances work and life, Tommy’s story is a powerful reminder of the values that fuel extraordinary achievements. 💪

You’ll hear about:

Tommy's approach to maintaining work-life balance 🌟

How his faith and fitness influence his leadership 🏋️‍♂️🙏

The personal journey that shaped his professional success 🚀

Insights into the culture at AI Garage Door Service 🏠

Anna Yano also brings fresh perspectives to the conversation, adding an extra layer of depth and engagement. Don’t miss this chance to get inspired by Tommy's incredible story and practical advice!

Tune in now and gain valuable insights that can transform your own journey. 🎧

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us

—

Connect with Tommy Mello

🌐 Website: https://www.tommymello.com/

📸 Instagram: https://www.instagram.com/officialtommymello/

👍 Facebook: https://www.facebook.com/thomasmello

🔗 LinkedIn: https://www.linkedin.com/in/tommymello/

🎵 TikTok: https://www.tiktok.com/@officialtommymello

📹 YouTube: https://www.youtube.com/@officialtommymello

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To The Point Home Services Podcast is your go-to source for actionable insights and inspiration in the home services industry. We focus on helping HVAC, plumbing, electrical, roofing, and other home services companies reach new heights. 🚀

🔥 Skylar Lewis, CEO & Founder of Rise Up Kings, and Jeremy McWilliams, Head Coach, are not your typical business leaders. They’ve mastered the art of balancing business success with personal fulfillment by focusing on the four pillars that matter most—faith, family, fitness, and finances.

💪 In this episode, Skylar and Jeremy dive deep into the challenges of juggling business and family life, and why working on yourself can be the most impactful move you make for your business. They emphasize the importance of surrounding yourself with a strong community or brotherhood to help you become the ultimate version of yourself.

👑 At Rise Up Kings, they don’t just teach these principles—they live by them. Tune in to hear how they guide others to achieve success in all aspects of life through a holistic approach that integrates personal growth with business excellence.

🚀 You’ll also learn about the transformational programs at Rise Up Kings that have empowered countless entrepreneurs to thrive both personally and professionally.

🎧 Don't miss out on this powerful conversation that could very well be the catalyst for your own rise!

Additional Resources

➡️ Learn more about Rise Up Kings: https://riseupkings.com

Connect with Skylar Lewis & Jeremy McWilliams

🌐 Website: www.riseupkings.com/ttp

📸 Instagram: https://www.instagram.com/riseupkings/

👍 Facebook: https://www.facebook.com/RiseUpKingsOC

▶️ YouTube: https://www.youtube.com/@riseupkings

💼 LinkedIn: https://www.linkedin.com/company/rise-up-kings/

🎵 TikTok: https://www.tiktok.com/@riseupkingsofficial

🎙️ To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially.

00:00 Intro

03:57 Rise Up Kings Experience

13:05 How Skylar Lewis started Rise Up Kings 

19:17 Jeremy McWilliams, Green Beret and Rise Up Kings coach

27:53 The drift in business and in life

42:28 What type of activities do you do at the Rise Up Kings

55:37 A special gift

🔥 Ken Goodrich isn't just the Chairman and CEO of Goettl; he's a legend in the home services industry. With decades of experience under his belt, Ken has seen it all and done it all, leading Goettl to become one of the most respected names in HVAC and plumbing services.

🎙️ In this episode, Ken sits down with host Chris Yano to dive deep into the current state of marketing within the home services industry. They explore the effectiveness of old-school guerilla marketing tactics and discuss whether these traditional methods still have a place in today’s digital age.

💡 Ken also shares his insights on the importance of business fundamentals—how blocking and tackling and the basics of business are crucial for long-term success. He argues that these fundamentals will always win out against companies trying to spend their way into a brand, business, or culture.

💼 Tune in to hear Ken’s perspective on how to build a resilient business, navigate the ever-changing landscape of marketing, and stay ahead of the competition.

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us

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Connect with Ken Goodrich & Goettl

🌐 Website: https://goettl.com

📸 Instagram: https://www.instagram.com/goettlair/

👍 Facebook: https://www.facebook.com/Goettl

💼 LinkedIn: https://www.linkedin.com/company/goettl/

🎵 TikTok: https://www.tiktok.com/@goettlair

🐦 X: https://x.com/goettlair

📺 YouTube: https://www.youtube.com/channel/UCBGzJ2yOVe0rENM4SpVj_Qw

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To The Point Home Services Podcast is a home services podcast that gets to the point! 🎯 Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially. 🚀

00:00 Intro

11:39 What trends are happening in the Home services industry

14:53 What to do in a struggling business

16:20 building a professional and personal brand and the impact on the company 

21:23 Digital marketing cost in the home services

24:12 Gorilla marketing tactics and the controversial mail piece

42:00 Canvasing marketing tactics

55:42 Forbes man story

56:49 RYNOx 2025

01:02:16 The First step with Ken Goodrich Facebook Group

🔧 Ken Haines is not your typical industry leader. As Chairman and CEO of Wrench Group, Ken oversees the premier home services provider in the nation, with nearly 30 brands and 8,000 employees. But his journey to the top of the industry is far from conventional.

🚀 With decades of experience under his belt, Ken has guided Wrench Group through rapid growth and significant changes, even as the market becomes more challenging. His unique perspective on the role of private equity in the home services sector and his insights into the future of the industry, particularly with the rise of AI 🤖, set him apart as a visionary leader.

🎙️ In our latest episode, Ken shares his thoughts on the current state of the home services industry, how private equity is shaping the market, and the innovative strategies Wrench Group is employing to continue growing in a competitive environment. His forward-thinking approach and commitment to excellence are evident as he discusses what it takes to stay ahead in the rapidly evolving landscape.

📈 You'll hear how Ken is leveraging AI and other technologies to drive growth, the importance of adaptability in business, and his vision for the future of Wrench Group. His insights are invaluable for anyone looking to understand the future of home services and how to navigate it successfully.

🎧 Tune in now and get inspired by Ken's journey and vision for the industry!

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us

—

Connect with Ken Haines

🌐 Website: https://www.wrenchgroup.com

🔗 LinkedIn: https://www.linkedin.com/company/thewrenchgroup/

👍 Facebook: https://www.facebook.com/wrenchgroup/

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To The Point Home Services Podcast is a home services podcast that gets to the point! 🎯 Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially. 📈

00:00 Intro

03:35 Who is Ken Haines?

05:32 Gaining strategic partnerships

08:35 Private Equity in the home services

12:30 Blue chip home service businesses in the Wrench Group

13:19 Home services leadership in the wrench group

17:20 Trends in the industry, customer experience, marketing technology and AI

21:23 How are you using AI tools for your business

28:52 Google LSA Marketing

30:34 Are there any negotiation tools for contractors in the industry?

35:38 growth in your business

39:46 Leadership in your business, promote from within or hire outside the organization

45:25 Advice from a titan in the industry on growing your business