Transformation is more than hiring a consultant or handing over a shiny playbook—it’s about changing human behavior, founder habits, and team dynamics. In this episode of Beyond Product Management, Heather Miller breaks down why so many transformation efforts stall once consultants leave and what real, lasting change truly requires.

Heather dives into:

• Why playbooks often fail: Static documents don’t adapt to real-world complexity, and teams won’t follow what they don’t trust.
• Founder behavior patterns that derail progress: Bottleneck founders, hero syndrome, and chasing short-term wins can silently block transformation.
• What real transformation requires: Patience, intentionality, and a holistic approach that aligns founders, teams, and systems.

If you’re ready to stop performative change and create transformation that actually sticks, this episode will give you the insights—and the tough truths—you need.

PDRM Consulting's mission is to help businesses reduce risk, specifically in the fields of Cybersecurity and Product Management.

Heather bridges the professional development gap in the corporate space by empowering growth-driven product managers to transition into strategic, results-oriented leaders. By focusing on enhancing key skills and decision-making capabilities, she helps them accelerate their leadership journey, achieve measurable outcomes more quickly, and excel in driving product success. Her approach ensures they thrive in their roles and unlock their full potential as impactful servant leaders within their organizations.

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