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Why restaurant loyalty programs SUCK (and how to unsuck it)
Hospitality leaders have it backwards.
You're supposed to love people and use tech.
NOT love tech and make customers feel used.
A clip from April Porter's podcast - The Infinite Franchisee Show (thank you for having me on!): https://podcasts.apple.com/us/podcast/the-infinite-franchisee-show/id1570422370
What do you think?
And who are companies doing this in the right sequence?
If you found this episode valuable, please support me (it’s free and quick!) by:
• Following me on X/Twitter: http://www.twitter.com/paulttran
• Subscribing to my YouTube channel: www.unfocused.video
• Connecting with me on LinkedIn: www.linkedin.com/in/paulttran
• Subscribing to my newsletter: https://effaround.substack.com/
View all episodes
By @paulttran
4.9
1414 ratings
Hospitality leaders have it backwards.
You're supposed to love people and use tech.
NOT love tech and make customers feel used.
A clip from April Porter's podcast - The Infinite Franchisee Show (thank you for having me on!): https://podcasts.apple.com/us/podcast/the-infinite-franchisee-show/id1570422370
What do you think?
And who are companies doing this in the right sequence?
If you found this episode valuable, please support me (it’s free and quick!) by:
• Following me on X/Twitter: http://www.twitter.com/paulttran
• Subscribing to my YouTube channel: www.unfocused.video
• Connecting with me on LinkedIn: www.linkedin.com/in/paulttran
• Subscribing to my newsletter: https://effaround.substack.com/