<p>As we move into a new year in business let us put service in focus! And remember service has to be taught and managed... we can't just hope they will get it right!</p>

As we move into a new year in business let us put service in focus! And remember service has to be taught and managed... we can't just hope they will get it right!

Why service is so difficult to manage

Welcome to the 'Julie Cross' Podcast SHOW! 

What you can expect when you stop by is that you will be empowered, energised or entertained… or perhaps all three at once.  This will happen through the sharing my thoughts, learning and reflections. It will happen through storytelling, sharing both my stories and the stories of others, it will also happen through interviews with people, maybe not famous people but people on the street. It is going to grow and change as we do and as I get to know what you want to hear. But what I can promise you is that no matter the content, my vision will always be take you on a 'feeling' journey leave you 'feeling' glad that you stopped by. Enjoy! And I look forward to reading your comments and thoughts.

Society & Culture

Business

Personal Journals

Management

Welcome to the 'Julie Cross' Podcast SHOW! What you can expect when you stop by is that you will be empowered, energised or entertained… or perhaps all three at once. This will happen through the sharing my thoughts, learning and reflections. It will happen through storytelling, sharing both my stories and the stories of others, it will also happen through interviews with people, maybe not famous people but people on the street. It is going to grow and change as we do and as I get to know what you want to hear. But what I can promise you is that no matter the content, my vision will always be take you on a 'feeling' journey leave you 'feeling' glad that you stopped by. Enjoy! And I look forward to reading your comments and thoughts.

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Why service is so difficult to manage

Why service is so difficult to manage