Bob and Amas continue the conversation about Social Service: "You know that quote from 10-15 years ago 'if you do something good your customer will tell 3 people and if you do something bad they will tell 10' now customers are like 'let me tell my 100 followers, 500 followers...." - Bob   And much more  Contact Amas and Bob. <a href= "http://linkedin.com/in/amastenumah/">http://linkedin.com/in/amastenumah/</a> <a href= "https://www.linkedin.com/in/bobfurniss/">https://www.linkedin.com/in/bobfurniss/</a>

Bob and Amas continue the conversation about Social Service: "You know that quote from 10-15 years ago 'if you do something good your customer will tell 3 people and if you do something bad they will tell 10' now customers are like 'let me tell my 100 followers, 500 followers...." - Bob And much more Contact Amas and Bob. http://linkedin.com/in/amastenumah/ https://www.linkedin.com/in/bobfurniss/

Bob and Amas continue the conversation about Social Service: "You know that quote from 10-15 years ago 'if you do something good your customer will tell 3 people and if you do something bad they will tell 10' now customers are like 'let me tell my 100 followers, 500 followers...." - Bob &nbsp; And much more&nbsp; Contact Amas and Bob. <a href="http://linkedin.com/in/amastenumah/" rel="noopener noreferrer">http://linkedin.com/in/amastenumah/</a> <a href="https://www.linkedin.com/in/bobfurniss/" rel="noopener noreferrer">https://www.linkedin.com/in/bobfurniss/</a>&nbsp;

Why should you use social for customer service

This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. 

Your contact center mentors - Amas Tenumah & Bob Furniss

Business

Technology

Management

This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss

This is the public square for all things contact center. This is where the world’s best Call &amp; Contact center professionals come to get better at delivering a great experience for customers. 

Your contact center mentors - Amas Tenumah &amp; Bob Furniss

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Why should you use social for customer service

Why should you use social for customer service