Contact Center Show

Why should you use social for customer service


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Bob and Amas continue the conversation about Social Service:

"You know that quote from 10-15 years ago 'if you do something good your customer will tell 3 people and if you do something bad they will tell 10' now customers are like 'let me tell my 100 followers, 500 followers...." - Bob

 

And much more 

Contact Amas and Bob.

http://linkedin.com/in/amastenumah/

https://www.linkedin.com/in/bobfurniss/ 

...more
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Contact Center ShowBy Amas Tenumah & Bob Furniss

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