What if the biggest threat to your business wasn’t your product or pricing… but your response time?

In this masterclass episode of Chats with Jason, I sit down with Jay Baer—Hall of Fame speaker, NYT bestselling author, and one of the Top 30 Global Gurus in Customer Experience—to unpack what’s really driving customer loyalty (spoiler: it’s not your ads).

🔥 In this episode, you’ll discover:

• Why speed is your most powerful (and underused) marketing strategy
• The deadly myth that’s holding most CX initiatives back
• How to turn your customers into volunteer marketers
• Why "good enough" is no longer good enough
• The viral power of Talk Triggers—and how to create your own

🚨 Fact: 85% of customers say responsiveness determines their loyalty.

🎯 This is the edge you didn’t know you needed.

👂 Tune in.

💬 Take notes.

📈 Transform your business—one unforgettable experience at a time.

👇 Don’t forget to subscribe & share this episode with a colleague who still thinks slow service is “just part of the process.”

Follow Jason S Bradshaw:

Website: https://jasonsbradshaw.com/

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Facebook: https://www.facebook.com/jasonsbradshaw

Instagram: https://www.instagram.com/jasonsbradshaw/

Twitter/X: https://x.com/jasonsbradshaw

Follow Jay Baer: 

Website: https://www.jaybaer.com/

LinkedIn: https://www.linkedin.com/in/jaybaer/

Youtube: https://www.youtube.com/c/JayBaer

Instagram: https://www.instagram.com/jaybaer/

Buy Jay’s books:  https://www.jaybaer.com/books