Don’t Say That

Why Surveys Could Save Your Business From the FTC

Listen Later

In this episode of the Don’t Say That podcast, Greg and Anik break down a POWERFUL and often overlooked compliance tool: surveys.

Surveys aren’t just a tool to improve your business—they’re a secret weapon for compliance. 

Anik learned this the hard way during my own FTC investigation. Turns out, surveys could have saved me a lot of headaches. 

In this episode, Greg and I break down why surveys matter and how to use them strategically in your business.

We cover topics like…

  • Why the FTC loves to see survey data during investigations.
  • How surveys bridge the gap between marketing promises and customer expectations.
  • The critical importance of acting on survey results—and documenting the changes.
  • Whether surveys should be run directly or through an attorney for legal protection.
  • Three must-ask questions to uncover what your customers really think.

    • Surveys can help you stay compliant and build a better business. Don’t miss this episode—it reveals a key way to reduce your risk of lawsuits.

    ...more
    View all episodesView all episodes
    Download on the App Store
    Don’t Say ThatBy info4y8
    • 5
    • 5
    • 5
    • 5
    • 5

    5

    4 ratings