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Why Technology Is Never the Issue (ft. Naila Qazi, CEO CCL Canada)
Why Technology Is Never the Issue: The Real Gap Slowing Digital Transformation
Naila Qazi, CEO of CCL Canada, reveals why digital transformation failures have nothing to do with technology—and everything to do with fear, skepticism, and reluctance.
With experience leading billion-dollar transformations across 9 sectors and 3 continents, Naila shares what executives actually need to do: listen to hidden stakeholders, communicate clearly, and build trust before launching technology.
Guest: Naila Qazi, CEO CCL Canada | Change Management Expert | Women of Impact Fellowship Founder
Topics covered:
→ Why successful executives struggle with new technology
→ The unlearning problem in digital transformation
→ How to identify hidden stakeholders who make or break adoption
→ Building change champions at every level
→ The growth mindset requirement for leaders
Connect with Naila:
Website: https://cclcanada.com/
LinkedIn: https://www.linkedin.com/in/nailaqazi/
📅 Upcoming: Join Naila at the OPEN Global Women's Summit on November 22, 2025, where she'll be doing a fireside chat on transformation and leadership. Register: www.openglobal.org
🌐 Visit mitchelluniversalnetwork.com for more leadership and transformation insights.
Chapters:
00:00 "Journey of Dreams and Transformation"
04:18 Bridging Technology and People Gap
08:31 "Culture Drives Systemic Alignment"
11:10 Leadership, Technology, and Paradigm Shift
14:52 Inclusive Collaboration and People Readiness
16:44 "Trust and Behavioral Change"
20:00 "Listen to Voices That Matter"
23:18 Building Trust for Effective Change
27:07 "Women of Impact Program"
View all episodes
By Donna P. MitchellWhy Technology Is Never the Issue: The Real Gap Slowing Digital Transformation
Naila Qazi, CEO of CCL Canada, reveals why digital transformation failures have nothing to do with technology—and everything to do with fear, skepticism, and reluctance.
With experience leading billion-dollar transformations across 9 sectors and 3 continents, Naila shares what executives actually need to do: listen to hidden stakeholders, communicate clearly, and build trust before launching technology.
Guest: Naila Qazi, CEO CCL Canada | Change Management Expert | Women of Impact Fellowship Founder
Topics covered:
→ Why successful executives struggle with new technology
→ The unlearning problem in digital transformation
→ How to identify hidden stakeholders who make or break adoption
→ Building change champions at every level
→ The growth mindset requirement for leaders
Connect with Naila:
Website: https://cclcanada.com/
LinkedIn: https://www.linkedin.com/in/nailaqazi/
📅 Upcoming: Join Naila at the OPEN Global Women's Summit on November 22, 2025, where she'll be doing a fireside chat on transformation and leadership. Register: www.openglobal.org
🌐 Visit mitchelluniversalnetwork.com for more leadership and transformation insights.
Chapters:
00:00 "Journey of Dreams and Transformation"
04:18 Bridging Technology and People Gap
08:31 "Culture Drives Systemic Alignment"
11:10 Leadership, Technology, and Paradigm Shift
14:52 Inclusive Collaboration and People Readiness
16:44 "Trust and Behavioral Change"
20:00 "Listen to Voices That Matter"
23:18 Building Trust for Effective Change
27:07 "Women of Impact Program"