5 Whys is a great problem-solving tool for improvement projects, and it can also be invaluable in your day-to-day work to understand root causes when things go wrong, as they do from time to time!

At first glance, it may seem a simple tool, but as Senior Consultant Damion Albinson says, it’s a lot more powerful than simply asking "Why?".  Listen in as he shares his top tips to make sure you're getting the most out of 5 Whys, including to never be satisfied with the first suggestion and how to dig deeper to really get to the root cause of a problem to prevent it from ever recurring.

Is this the tool you need?  Here are some more helpful resources to get you started:

• Toolbox:  5 Whys - a quick and easy step-by-step guide that helps you use this tool
• On-Demand Webinar:  The Joy of Problems
• Video:  5 Whys example

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