If you are a leader in hospitality, you aren’t just running a business, you are fighting a "brutal war against attrition". With industry turnover rates hitting a staggering 85% in the U.S. , the cynical question every owner asks is unavoidable: Why pour time and money into training employees who will just leave in seven months? 

In this AI deep dive into our Research and Article for the podcast with Florian Horn, we dismantle the "Training Paradox" and reveal why the old way of hiring and training is actually a financial drain. We break down the true cost of losing a single employee—over $5,800 conservatively —and introduce a new, adaptive battle plan for building a "High Fidelity Workforce".

In this episode, you will learn:

• The "Training Paradox": Why the risk of turnover forces managers to do the bare minimum, creating a self-fulfilling prophecy of underprepared staff.
• The "Attitude First" Filter: Why you can teach a POS system but can’t teach empathy—and how to spot the "service DNA" in a 15-minute interview.
• The Retention Ramp: How to use simple SMS preboarding to win loyalty before Day One.
• The 90% Rule: Why peer-to-peer "buddy systems" transfer tacit knowledge 90% more effectively than any manual.
• Gamification & VR: How big players like Hilton are using Virtual Reality to boost empathy by 94% without the awkward roleplay.

Stop being the "grim reaper" of hospitality who only appears when things go wrong. Tune in to discover the framework that turns training from a cost center into your best retention tool.

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Schulering: Evolving Hospitality through Learning.