In episode 511, I chat with Lakisha White, who chats about her passion for human psychology and UX research to help others.

Listen as she chats about:

• Where her interest in these topics came from and how she found ways to use it in the library space
• What is a UX Researcher 
• Why we need to put aside our assumptions and how to do it
• The value of qualitative research
• Why users are more than a number and why human conversations and research are important