To answer this question, I need to first share why and when LTC insurance companies are required to approve and pay a claim, and then I'll discuss where this can get confusing or messed up. LTC insurance companies are strictly regulated by the Internal Revenue Code (IRC) 7702(b). If the plans offered will be tax deductible to some individuals and most businesses, and for benefits to be paid tax-free, LTC insurance companies must adhere to the 7702(b) rule. This week, I'm sharing and simplifying definitions within the 7702(b) code. When we understand when companies are required to pay, we'll be better able to use their own vocabulary when talking with the claims departments. If you already own LTC insurance, you should read the policy and review it every couple of years.  Have your kids read it, too.  And adult children should read and review their parents' policies. If you would like help reviewing your plan, ask.  I'll be glad to to review it with you. If you don't own LTC insurance, it's time to schedule with me at start designing a customized plan to meet your specific wants and needs. Schedule at