Disagreements on divisive topics are everywhere now. Perhaps you've been told that you should have conversations that feel hard, uncomfortable, or awkward. But does every hard conversation need your input? What if you have valid reasons to not have that hard conversation? This conflict competence is knowing the value of engaging in hard conversations, and balancing that value with the wisdom of not engaging.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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