LTV with Kyle Racki

Why Your Agency Needs a Client Retention Strategy | Ep 43


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Let's say you sold a $10,000/month retainer for 6-12 month contract. If your goal is to simply get to the end of the contract, deliver the promised results, and send the client packing so you can move on to the next thing, you're thinking about your business the wrong way. You need a client retention strategy.

Obviously, your goal should be to keep your clients past their contract and have them renew year after year.

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LTV with Kyle RackiBy Kyle Racki from Proposify