The ActivateCX Podcast

Why Your CRM Doesn't Fit Like a Glove


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OUR GUEST…Sherry Rajani is the CEO of CodeCreators and is a nationally recognized expert on Data Analytics, CRM, and CX.

TO BE SURE…Being a modern CX leader means working across the organization to effect change and gain alignment on customer experience, messaging, and building business. This involves acquiring technology that supports a CX and EX Mission. Fun times, right!

FIND OUT… how Sherry and Frank Rogers from Arroyo360 unpack common mistakes made with CRM acquisition and Implementation, a key component of the CX Ecosystem.

WHAT IF…you are not ready to hit “go” on a new CRM or refactoring an existing one... take advantage of the power of the ActivateCX™ Framework at Arroyo360 as a way to gain clarity, identify direction, and unify your business silo’s when it comes to CX and your business’s need to convert, amplify engagement, and gain better data insights.

TAKE AWAY…Expect to learn the best way to look at your CRM, implement the technology, iterate, and integrate…and much more.

Extra Stuff:
Learn more about deploying and integrating your CRM →
https://activateCX.arroyo360.com/crm

Learn more about the ActivateCX Framework → https://activateCX.arroyo360.com/ActivateCXtoday
To support me on Youtube (thank you):  * / activateCX@arroyo360

ALSO, WE WOULD LOVE YOUR SUPPORT!!   * / activateCX@arroyo360

#ai #contactcentersolutions #cxstrategy #selfservice #media #crm
#arroyo360 #customerexperience  #employeeexperience #podcast

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The ActivateCX PodcastBy Frank Rogers