Have you ever wondered what it is about your favorite stores, companies, or--ahem, theme parks-- that keeps you coming back for more? It's usually not the products they're selling. We explore this across multiple companies like Chick-Fil-A, Buc-ees, Amazon, Apple, and the Disney Parks that disrupted their industries with one simple thing--excellent customer service.

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A THANK THE MAKER NETWORK PODCAST

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'Good Journey' - Original Theme Music by ⁠Taylor Goodson⁠