A radical approach to running a business, Open Book Management empowers everyone in an organization to actively participate in tracking metrics that directly contribute to business success. By tracking key numbers and learning the story behind the scoreboard results, employees get a real sense of how they directly impact the success of the business. Explore what Open Book Management is, why it works, and what it looks like in the day-to-day of your store.

Speaker

• Elnian Gilbert, ZingTrain - Ann Arbor, MI

Files & Links

• Video Recording
• Slide Deck
• Intro to Open Book Management Workbook

Recorded February 11, 2024 at Winter Institute 2024 in Cincinnati, OH

Additional bookstore education resources can be found at www.bookweb.org.

Theme song by Constant Companion