The world of work has changed. New worker expectations, growing labor movements, pandemic trauma, increased need for de-escalation skills, and pandemic-induced skill gaps are creating new challenges and opportunities for managers and frontline employees. In this session, hear from an expert on current labor trends to consider when hiring, developing, and supporting staff.

Speaker Nicolas Williams, University of Cincinnati - Cincinnati, OH

Files & Links Slide Deck

Recorded February 14, 2024 at Winter Institute 2024 in Cincinnati, OH

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Theme song by Constant Companion