Dive into the world of small data sets with this session on Key Performance Indicators (KPIs) for bookstore success. In this presentation, you'll learn how to unlock valuable insights from POS reports, customer and staff surveys, and store traffic patterns to refine your sales, while gaining practical strategies for evaluating, tracking, and leveraging crucial KPIs. You'll leave empowered and ready to make informed decisions to optimize your store's impact and success.

Recorded Februrary 25, 2025 at Winter Institute 2025 in Denver, CO

Additional bookstore education resources can be found at www.bookweb.org.

Theme song by Constant Companion