With over 20 years of expertise spanning various facets of Hotel & Hospitality Management, Ousmane Diop excels in helping teams to improve the quality of the guest experience, maximize productivity & to create efficiency in processes while exceeding performance goals. Ousmane takes a client-focused outlook to develop strategies that increase company performance and profitability. Through this approach, he aims to create a positive effect in the lives of people, nurture a truly inclusive and diverse environment, and empower teams to pursue excellence more than anything else.
Combined with his extensive professional experience, Ousmane has an expansive education portfolio, including three academic degrees. Over the years and from coast to coast, he has held executive roles for several esteemed luxury hotel brands and lifestyle/boutique hotels, having most recently served as the Opening General Manager for a forward thinking lifestyle hotel in Est Nashville. Currently, he presides as Director of Brand Operations, Graduate Hotels under the management of AJ Capital Partners. In the truest sense of servant leadership, Ousmane strives to create a legacy of distinction and brilliance that inspires teams to embrace change and strive for greatness.
In addition to being an avid fashionista, martial artist, soccer player, track and field, extreme sport and motorcycle enthusiast, Ousmane is an “Ambassador of Goodwill” and a student of life who strives to impact lives positively. His expert level of superintendence, deep passion for people, and his innate essence of “Teranga” – (It designates the values of hospitality, sharing and solidarity of the Senegalese. This term, proudly claimed, reminds us that Senegal has always been a place of mixing of peoples and cultures.) is what drives his desire to not only lead others but to provide for them as well. Ousmane is also a multi-hyphenate; he is an entrepreneur, philanthropist, and activist with a “unity-first” mindset. He is the founder of “A Home meal and A Smile,” an initiative that regularly provides freshly prepared food and other assistance to the homeless and hungry members of the community. He is imbued with many talents that afford him opportunities to make a notable impact on the daily lives of others while educating and empowering next-generation leaders with the knowledge that leads to success.