Contact Center Show

Will ChatGPT answer 25% of all your inquiries?


Listen Later

Amas and Bob take a deep dive into the success of ChatGPT.

  • Chatbots are not new, why is this one capturing hearts and mind?
  • What the heck is a chatbot anyway?
  • Why do most customers hate chatbots and will it change?
  • Will it replace humans in the contact center?
  • How do I start building a bot customers will want?

And much more

Contact Amas and Bob.

http://linkedin.com/in/amastenumah/

https://www.linkedin.com/in/bobfurniss/

...more
View all episodesView all episodes
Download on the App Store

Contact Center ShowBy Amas Tenumah & Bob Furniss

  • 5
  • 5
  • 5
  • 5
  • 5

5

4 ratings


More shows like Contact Center Show

View all
This American Life by This American Life

This American Life

90,971 Listeners

Pivot by New York Magazine

Pivot

9,501 Listeners

Advice from a Call Center Geek! by Thomas Laird

Advice from a Call Center Geek!

68 Listeners

The Contact Center Coach by The Contact Center Coach

The Contact Center Coach

9 Listeners