The Unscripted SEO Interview Podcast

William Wang talks AI-Enabled Marketing Teams: Research Automation + Human Strategy (Agency Case Study)


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Will Wang of Black Belt Consulting joins Jeremy Rivera to discuss his journey from corporate IT analyst to accidentally building a seven-figure marketing agency. In this candid conversation, Will shares the expensive lessons he learned about hiring (including a $500,000 mistake), how he's leveraging AI for market research while keeping humans in the loop, and why he's betting big on YouTube and Instagram while going bearish on LinkedIn for 2025.

This episode is packed with practical insights for agency owners, consultants, and entrepreneurs who are scaling their businesses and want to avoid the costly mistakes that come with rapid growth.

Listen to the full episode: Unscripted SEO Podcast

Guest Information

Will Wang

  • Company: Black Belt Consulting
  • Instagram: @blackbeltconsultant
  • LinkedIn: Will Wang
  • About Will: Will grew up in Sydney, Australia, worked in corporate IT making $130-150K/year before taking the leap into entrepreneurship. After two years of struggles and making every mistake possible, he built a seven-figure marketing agency which he sold 12 months ago. He's also a Brazilian Jiu-Jitsu black belt (earned 4 years ago) and now runs Black Belt Consulting, helping businesses scale from $25K to $250K per month with strategic marketing consulting.

    Key Topics & Timestamps
    The Corporate Escape
    • Growing up as an immigrant in Sydney, Australia
    • The soul-crushing reality of corporate IT ($130-150K salary trap)
    • The difficult decision: when to make the leap with a family to support
    • Two years of stumbling through every possible business mistake
    • The $500K Hiring Mistake
      • Why he hired a general manager when the business wasn't ready
      • The account manager who created an unnecessary layer between clients and strategy
      • The remote copywriter problem: why proximity matters for creative roles
      • Key lesson: "We weren't big enough for a GM. We just needed me to spend less time working in a few of the things on the business"
      • Taking full ownership: "It was all my fault... their abilities were hampered by how I supported them"
      • Building Lean, AI-Enabled Teams
        • The shift to small core teams of highly competent people
        • His new hiring framework: creativity vs. process-driven roles
        • When to hire locally vs. when to leverage cost arbitrage with virtual teams
        • Using online jobs.ph and Upwork strategically
        • "Give people a goal, give people a vision, and then hire people who are competent and disciplined enough to do what they need to do"
        • SOPs and Systems for Non-Operations People
          • Using Loom videos to document processes instead of writing SOPs yourself
          • Having your VA or operations person create the documentation by following your recordings
          • Why being the "big picture creative" doesn't mean you can't systematize
          • AI for Market Research (Not Delivery)
            • How customer research went from weeks to minutes
            • Using ChatGPT and Claude to build detailed customer avatars
            • The critical rule: "Nothing that gets delivered to clients is actually AI done"
            • AI for research, humans for delivery—that's the framework
            • Building AI-enabled teams in 2025
            • Content Strategy & Platform Bets for 2025
              • Going all-in on YouTube: "YouTube is the big one for me. I'm investing a lot into that this year"
              • The Instagram surprise: small audience generating hundreds of views with long-term growth
              • Why he's bearish on LinkedIn: "It just feels so transactional and kind of day by day"
              • Platform-specific content approaches: perfection for ads, human-to-human for video, fluidity for blogs
              • "I don't like creating content once and then having it just disappear into the ether"
              • Service Business Marketing
                • Why service businesses are actually easier (limited geography = less competition)
                • The comeback of direct mail for local service businesses
                • Using Meta ads and Google ads with geographic targeting
                • "Just go direct" - the simplest strategy for local services
                • The Franchise Question
                  • The value of systems when you haven't run a business before
                  • Trade-offs: less mistakes vs. less freedom to learn
                  • When franchising makes sense vs. bootstrapping
                  • "It's just a balance of where you want to go, what works for you, what skills you have"
                  • The Accidental Seven-Figure Build
                    • "I accidentally built my previous business into a seven figure business without really meaning to"
                    • Selling the business 12 months ago
                    • What he's doing differently with Black Belt Consulting
                    • The strategic gap: "What people are missing is the strategic piece"
                    • Featured Links & Resources
                      Guest Links
                      • Black Belt Consulting - Will's consulting firm
                      • Instagram: @blackbeltconsultant
                      • LinkedIn: Will Wang
                      • Podcast Links
                        • Unscripted SEO Podcast
                        • Host: Jeremy Rivera, SEO Arcade
                        • SEO & Marketing Resources
                          • SEO Arcade - Jeremy's SEO forecasting and consulting
                          • SEO Consulting Services
                          • Search Behavior Evolution
                          • Multi-Channel Marketing Strategy
                          • Companies & Services Mentioned
                            • Permacast Walls - Precast concrete walls example
                            • Your Pie Franchise - Pizza franchise business model
                            • SEOteric - Matt Brooks' SEO consultancy
                            • Riverstone Pools - Pool installation services
                            • Online Jobs PH - Hiring platform for virtual assistants
                            • Upwork - Freelancer marketplace
                            • Loom - Video recording tool for SOPs
                            • Tools Mentioned
                              • ChatGPT - AI research assistant
                              • Claude - AI research assistant
                              • Stripe - Billing/payment processing
                              • Reddit - Customer research
                              • LinkedIn Jobs - Recruiting platform
                              • Quotable Moments

                                On Making the Leap:

                                "If I don't do this now, then it's never going to get done. But how do you replace $130,000 per year salary? Right? Like that's pretty difficult."

                                On Building Accidentally:

                                "I accidentally built my previous business into a seven figure business without really meaning to. It was just like the growth happened."

                                On Making Mistakes:

                                "I made every single mistake to the point where I couldn't make any more mistakes. And then the business kind of took off."

                                On the Hiring Disaster:

                                "I've probably personally lost hundreds of thousands of dollars in terms of hiring the wrong people, setting them up for failure, setting them up in the wrong way."

                                "We weren't big enough for a GM. Like we just did not need a general manager. We just needed me to spend less time working in a few of the things on the business."

                                On Team Building:

                                "I like having a very small core team of highly competent people. People who you don't necessarily have to micromanage or have a look at what they're doing every single day of the week."

                                On AI Research:

                                "AI has made research just such an easy thing to do. Rather than taking days, if not weeks, it's now delivered in a matter of minutes."

                                "Nothing that we do that gets delivered to clients or that we tell clients to deliver for themselves—none of that is actually AI done. So the output is still very hands on human."

                                On AI Hallucination:

                                "There's just so much BS with AI. It hallucinates so much stuff all the time. So you've got to be very, very careful."

                                On Platform Strategy:

                                "YouTube is the big one for me. I'm investing a lot into that this year."

                                "LinkedIn just feels like it's so transactional and kind of day by day at the moment. So I'm a little bit bearish on LinkedIn, but more bullish on video content now."

                                "I don't like creating content once and then having it just disappear into the ether."

                                On Content Persistence:

                                "The fact that we can post a reel up and get long-term growth and every single day it grows—that's kind of surprising to me because it means that the content's sticking around."

                                On Service Business Marketing:

                                "As companies start ignoring direct mail or fight to do purely online, I find that the offline has really started to come around and perform a lot better."

                                On What's Missing:

                                "With AI coming through, the marketing execution stuff is actually so easy now. What people are missing is the strategic piece."

                                On His New Approach:

                                "If you're doing 25K a month and you want to get to 250K, hit me up."

                                Key Takeaways
                                1. Don't hire for the business you wish you had - Hire for the actual stage you're at right now. Will's $500K lesson was hiring a GM and account manager when he just needed to delegate specific tasks, not entire roles.
                                2. Proximity matters for creative roles - Junior creative positions benefit massively from sitting next to senior people. Remote works for process-driven roles with clear SOPs.
                                3. AI for research, humans for delivery - Use AI to compress research timelines from weeks to minutes, but keep human oversight and creation for anything client-facing.
                                4. Small teams of A+ players > Large teams of B players - Focus on highly competent people who don't need micromanagement rather than building layers of management.
                                5. Platform strategy matters in 2025 - YouTube and Instagram are becoming more valuable for consultants than LinkedIn due to content persistence and less transactional engagement.
                                6. Direct mail is making a comeback - For local service businesses, offline channels are outperforming as everyone else goes all-in on digital.
                                7. The strategic gap is the opportunity - With AI making execution easier, the real value is in strategic thinking and positioning.
                                8. SOPs don't require operations people - Record Loom videos of you doing tasks, have someone else document them. Perfect for creative/big picture founders.
                                9. Cost arbitrage still works - For roles with clear processes and less creative thinking, virtual hiring (Philippines, etc.) provides excellent value.
                                10. Franchises trade freedom for systems - Great for first-time business owners, less ideal for experienced entrepreneurs who want flexibility.
                                11. About the Host

                                  Jeremy Rivera is the founder of SEO Arcade, host of the Unscripted SEO Podcast, and has 19+ years of SEO experience. He specializes in converting podcast interviews into comprehensive content marketing strategies and connecting SEO tactics to actual business outcomes.

                                  Jeremy has worked in-house, at agencies (both good and bad), as a successful freelancer, and now runs SEO Arcade's whitelabel podcast-based content and link building service for agencies and businesses.

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                                      • Episode Length: ~47 minutes

                                        Episode Format: Unscripted conversation

                                        Best For: Agency owners, consultants, entrepreneurs scaling service businesses, marketers interested in AI integration and platform strategy

                                        This episode of the Unscripted SEO Podcast brings you real conversations with real SEO professionals about their journeys, mistakes, and insights. No scripts, no PR-approved talking points—just honest discussion about what works (and what doesn't) in building marketing businesses.

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                                        The Unscripted SEO Interview PodcastBy Jeremy Rivera