Looking for practical leadership advice on building trust? This special episode brings together the most powerful moments from our first nine conversations: CEOs, military leaders, physician executives, nonprofit innovators, and creators sharing the trust leadership strategies that drive real results. Across these standout clips, you will hear leaders define trust in their own words, share stories of accountability, explore how trust breaks and gets repaired, and reflect on the mentors who shaped their careers.

Featured Themes

-What Trust Really Means

- How Leaders Build and Lose Trust

- Repairing Trust

- AI and Trust

- Mentors Who Shape Us

Why This Episode Matters This highlight collection serves as a reset and a chance to revisit the ideas that sparked the most reaction and reflection throughout the season. Whether you are a leader, builder, creator, or someone navigating trust in your own work, these insights offer a grounded and practical lens on what trust makes possible.

Details

00:00 Welcome and Season Recap

00:59 Defining Trust

03:47 Trust Builds Scale

07:39 Handling Untrustworthy People

10:44 Repairing Trust and Apologies

12:40 The Role of AI

15:04 High Stakes Trust Military

16:49 Mentors

20:43 Trust Based Leadership Culture

22:01 Self Reflection and Closing

About the Show: Win Via Trust is hosted by Michael Rabinowitz, author of Win Via Trust, now available on Amazon and other retailers. Each episode features direct conversations with leaders and newsmakers who are redefining how trust drives performance, culture, and impact.

Produced by Intelluvia Media.

What happens when a multimillion-dollar research partnership collapses overnight? In this Win Via Trust leadership podcast episode, Michael Rabinowitz sits down with Pamela “Pam” Demain, CEO of Prokaryotics, for a sharp, grounded conversation on trust in business and how it becomes a true leadership advantage in biotech and beyond.

Pam’s definition of trust is both simple and powerful: honesty, respect, openness, active listening, and consistent follow‑through. She explains how those behaviors motivate teams, accelerate problem‑solving, and shape culture.

We also explore:

• Empowering women leaders and the Biotech CEO Sisterhood,  
• The role and importance of alliance management,
• A research collaboration that stalled and how trust reset the path forward,
• How apology, used well, strengthens negotiations without losing leverage,
• The crucial role of mentors,
• and much more.

A concise, insightful episode from a leader who has operated at every level of the industry.

00:00 Welcome and Introductions

01:13 Defining Trust in Leadership

02:58 Women Leaders and Trust

04:35 Deal Breakdown to Breakthrough

08:59 Relationship Building Playbook

11:57 Professional Boards and Networking

13:50 A Tough Negotiator Who Apologizes

16:22 Mentorship and Dad’s Lessons

18:46 Trust as Competitive Advantage

20:49 Closing

Produced by Intelluvia Media.

How does a franchise win trust in a crowded fitness market? In this Win Via Trust leadership podcast episode, Michael Rabinowitz talks with Eric Rothstein, former pharma marketer turned Spenga Springhouse franchise owner, about the leadership strategies that keep members coming back: trust built through consistent delivery.

Eric breaks down how his franchise earns that trust with personalized coaching, clear outcomes, and zero surprises, driving attrition far below typical gyms. He shares the retention moves that matter—transparency, helping members define their “why,” and using change‑management principles to turn good intentions into lasting habits.

We also get into how he measures trust through NPS, attendance patterns, real conversations, and social proof, and how he adapts communication across a diverse team while keeping feedback flowing during constant change.

Watch for a sharp look at how a franchise owner turns trust into a competitive edge.

00:00 Welcome and Introductions

01:19 Defining Trust in Leadership

05:46 Winning Customer Trust

08:05 Customer Retention

11:25 Measuring Trust and Feedback

13:18 Social Media Credibility

15:40 Leading a Diverse Team

18:36 Creating a Feedback Culture

21:42 Closing and Subscribe

Produced by Intelluvia Media.

If you want to understand trust leadership, talk to the people who rebuild trust every day. That is why this Win Via Trust leadership podcast episode features Kara Teeple, CEO of Lawrence Hall since 2015, one of Chicago’s most respected nonprofits serving young people and families who have experienced trauma, instability, and broken trust.

In this full‑length conversation, we explore:

• How leaders rebuild trust in environments where it’s been fractured
• What it takes to create stability for people who’ve rarely experienced it
• How nonprofit teams show up with consistency, clarity, and care
• Why mission‑driven leadership often reveals the purest form of trust.

It’s one of the most grounded and human discussions we’vehad on the show.

00:00 Welcome

02:01 Why Social Services

03:34 What Trust Means at Nonprofits

06:38 Earning Donor Confidence

11:01 Listening as a Leadership Skill

13:47 Trauma Informed Misconceptions

15:14 Women and Trust in Leadership

16:15 National Child Abuse Prevention Month efforts

18:02 Self Reflection and Closing

 Produced by Intelluvia Media.

What does it take to earn trust in an industry most people never think about, but rely on every single day? In this episode of the Win Via Trust Leadership Podcast, Michael Rabinowitz talks with James “Jim” Dancy, a longtime Waste Management executive who led operations across 26 states and 14 countries, for leadership advice grounded in integrity, character, and keeping your word.

Jim defines trust through integrity, character, and keeping your word, and recounts several workplace stories that offer valuable insights such as restoring public trust for the company in Oregon through transparency and direct communication. Jim also discusses building credibility internationally, navigating required partnerships, and a leadership approach grounded in listening, clarity, and steady communication.

What happens to trust leadership when everything is on the line? Michael Rabinowitz talks with Mindy Heintskill about leading a telehealth company through the uncertainty of the COVID-19 pandemic and helping shape a Walgreens loyalty program that reached more than 90 million consumers, with leadership advice on earning customer trust when the stakes are highest.

Episode Detail

00:00  Welcome and Guest Intro

01:24  Mindy’s Career Journey

04:05  Defining Trust in Telehealth

07:29  Responding to COVID-19 Pandemic

10:32  Trust by Design in Loyalty Program

13:00  How to Apologize Well

14:04  When Trust Meets Tradeoffs

17:38  Big Company vs Startup Trust

19:44  Mentor Advice

21:57  How to Change Your Mind

23:36  Closing

Produced by Intelluvia Media

Are there leadership lessons about trust that we can learn from the military? In this Win Via Trust leadership podcast episode, Michael Rabinowitz interviews Keith Dozier, a business executive and former Navy lieutenant, about trust in business and how it compares with trust in uniform. Keith shares his journey from military service to senior leadership roles at Cigna, Cencora, Cardinal Health, General Mills and more, connecting trust to customer journey design, brand equity, and practical ways to measure trust at the company level. Keith also discusses the value of mentoring and handling untrustworthy behavior.

If you wish to learn from the real-world experiences of others, please tune in and begin to apply these lessons immediately.

Podcast Episode Detail:

00:00   Welcome to Win Via Trust

01:32   Keith’s Time in the Navy

03:29   From Military Service to Business

05:46   Launching a Business Career at General Mills

07:12   Mentors Who Shaped His Leadership Style

08:12   Trust Defined

11:16   Trust Within Customer Journeys

13:19   How to Measure Brand Trust

15:52   Building Trust on Teams and Handling Untrustworthy Behavior

20:38   AI and Where It Really Adds Value

23:33  Trust as the Foundation of Every Relationship

24:35   Closing Thoughts

Produced by Intelluvia Media.

Should you trust AI? In this episode of the Win Via Trust leadership podcast, host Michael Rabinowitz sits down with Gemini, an AI powered by Google, for practical leadership advice on what trust really means in the age of intelligent systems.

 The discussion covers everything from hallucination rate sand algorithmic bias to environmental costs, high‑risk use cases, and the psychology behind emotional trust in machines. If you’re a leader, builder, or decision‑maker navigating AI adoption, this episode offers a grounded, strategic framework for integrating AI into your work while maintaining clarity, judgment, and ethical responsibility.

Episode Details:

00:00 Introduction to the Win Via Trust Podcast

00:07 Meet Gemini: The AI on Google Search

01:40 Understanding Trust in AI

02:45 AI Trustworthiness and Safety Measures

03:27 Hallucination Rates in AI Models

05:47 High‑Risk Areas for AI Use

07:27 Systemic and Operational AI Limitations

09:04 AI Apologies and Trust Rebuilding

10:53 Does AI Trust Humans

12:26 Evaluating AI Trustworthiness for Business

14:19 Top AI Vendors in 2025

16:22 Emotional Trust and Automation Bias

17:58 Strategies to Overcome Automation Bias

21:18 Promoting Critical Thinking with AI

22:56 Final Thoughts on AI and Trust

Subscribe for more conversations on leadership, trust, and the future of business.

Produced by Intelluvia Media.

How does trust leadership shape the future of healthcare? In this episode of the Win Via Trust leadership podcast, Michael Rabinowitz sits down with Dr. Harry Leider, a physician executive with over 25 years of experience in C-suite roles, including his influential tenure as Chief Medical Officer at Walgreens, where he helped drive major advances in patient care and digital health, including a patient community of over one million members.

Together, they explore why trust is the foundation of effective healthcare leadership—from patient engagement and emerging technologies to organizational culture and strategic decision‑making.

If you’re a leader navigating complexity in healthcare or any mission‑driven field, this conversation offers practical insights you can apply immediately.

Episode Details:

00:00 Introduction to the Win Via Trust Podcast

00:19 Meet Dr. Harry Leider: A Visionary in Healthcare

01:14 Inspiration Behind a Dual Career in Medicine andBusiness

03:28 The Importance of Mentorship in Leadership

04:43 Trust in Healthcare: A Higher Standard

05:53 Building Trust in Medicine

08:15 Successful Partnerships and Digital Health Innovations

10:14 Challenges and Trust in Emerging Technologies

15:20 The Role of AI in Healthcare

19:17 Final Thoughts and Words of Wisdom

Subscribe for more conversations on leadership and trust released bi-weekly to help make trust a competitive advantage for you.

Produced by Intelluvia Media.

Is trust more important to a musician or a surgeon? Join Michael Rabinowitz on the Win Via Trust leadership podcast for a conversation with Dr. Joseph Markoff, a rare leader whose career spans two demanding worlds: the precision of ophthalmology and the artistry of a classically trained musician. His stories deliver leadership advice on building trust fast in high-stakes collaboration, whether between musicians and conductors, surgeons and their teams, or educators and their residents.

In this episode, he reflects on the role of trust in high‑stakes collaboration — whether between musicians and conductors, surgeons and their teams, educators and their residents, or athletes and their coaches. Through personal stories and hard‑earned lessons, Dr. Markoff reveals how trust fuels confidence, accelerates performance, and strengthens relationships across disciplines.

Episode Detail:

00:00 Introduction to Dr. Joseph Markoff

01:04 Defining Trust: A Personal Perspective

02:34 Trust in Music: Orchestras and Conductors

04:45 Trust in Medicine: Operating Room Challenges

05:40 Building Trust Quickly: New Colleagues and Situations

08:40 Trust in Education: Teaching Residents

11:13 Self‑Trust and Confidence: A LifelongJourney

17:11 Trust in Professional Sports: Athletes and TheirChallenges

18:40 Conclusion and Final Thoughts

Subscribe for more conversations that are released bi-weeklyand illuminate how trust drives leadership and sustainable success.

Produced by Intelluvia Media.