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Making the customer happy is one of the main rules of business, but one that is almost always forgotten. In bending over backwards for efficiency, many companies neglect the experience of the customer, and how that dictates whether or not they’ll be coming back. Andrew Dowis, the CEO of Pro Athlete Inc., discusses why keeping your customer happy matters. There are many ways to make your customer happy, but they begin at the individual employee level. Along with Jared Orton, learn some of the ways Andrew’s company has managed to keep their clients happy and back for more.
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By Jared OrtonMaking the customer happy is one of the main rules of business, but one that is almost always forgotten. In bending over backwards for efficiency, many companies neglect the experience of the customer, and how that dictates whether or not they’ll be coming back. Andrew Dowis, the CEO of Pro Athlete Inc., discusses why keeping your customer happy matters. There are many ways to make your customer happy, but they begin at the individual employee level. Along with Jared Orton, learn some of the ways Andrew’s company has managed to keep their clients happy and back for more.
Love the show? Subscribe, rate, review, and share!
Join the Bananas for Business Community today: