Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Winning with Hospitality-Driven Catering with Pete Mora of Fajita Pete’s


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Pete Mora, founder of Fajita Pete’s, joins Zack Oates to share how a catering-first mindset transformed his brand from a full-service Tex-Mex restaurant into a thriving, multi-unit concept. Pete reveals how simplifying the model, building genuine guest relationships, and leading with care have been the keys to sustainable growth. He also discusses how small gestures—from handwritten notes to surprise gift cards—can create loyalty that no marketing campaign can buy.

Zack and Pete discuss:

  • How Fajita Pete’s evolved from full-service dining to catering-first QSR
  • Why caring is the most scalable system in hospitality
  • How to use small spaces as relationship-building showrooms
  • The secret to growing catering without sacrificing quality
  • Why outreach and quick feedback loops are critical to repeat business
  • How Ovation helps capture guest sentiment and drive better service

 Thanks, Pete!


Links:  

https://www.linkedin.com/in/pedro-pete-mora-605a37228/

https://www.linkedin.com/company/fajita-pete's/

https://www.instagram.com/fajitapetes/

https://fajitapetes.com/

...more
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