Explore the inevitable situation of Dealing with Challenges Mid-Project in chapter 14. No matter how much planning and preparation goes into a project there are always unexpected situations you will need to address.

Explore Conference Room Pilots for your team and the importance that plays in the successful adoption of a new solution.

Learn about the important role of Requirements Gathering and how that plays into taking advantage of processes that come native within the solution you are adopting.

Learn about the powerful process of working collaboratively with your team and your implementing partner to configure the software with the best end results.

In this chapter, we will discuss the necessary components you need to have in place to have your project kickoff on the right foot.

You’ll learn:

- How to Structure the Kickoff Meeting

- What messaging from leadership should look like

- The importance of Social opportunities for project team members and consultants

Learn about Independent Software Vendors (ISVs) or add-on products and the role they play. Many successful projects include a third-party solution that specializes in a specific area and might fill a valuable niche.

You’ll learn:

What are ISVs

When do you use ISVs

The best way to work with ISVs

Learn how to organize your business by processes. This includes talking through business requirements and comparing “the old way” vs. “the new way.”

Mastering Microsoft Dynamics 365 Implementations Chapter 7 covers defining change management and its importance in the “people” aspect and how it affects the pace and project success. You’ll learn tips and tools to help you understand what is effective, such as:

- Polling the team

- Keeping track of “team temperature”.

- How to do an assessment to gauge varying levels of understanding

- How to craft messages and training to make everyone successful

Learn how to organize your project within a specific duration of time and how to keep you on track with goals and reviews.

Get details on the importance of identifying leadership roles, project team roles and determine how tasks are divided between you and your implementation partner.