For our inaugural episode, we’re joined by Rachael Nordby, Senior Global Digital Innovation Manager at Intertek, and Ali Knapp, Head of Digital Innovation at Intertek and President of Wisetail.
Rachael and Ali discuss the dynamic realm of innovation and technology, focusing on how companies can leverage these tools to navigate and thrive. They share their experiences from Innovation Week and talk about the importance of a diverse and inclusive approach to innovation and how technology, including AI, can be used to optimize workflows and drive efficiencies.
Key Takeaways:
(03:10) Innovation is about embracing opportunities to try new things and push boundaries, as demonstrated by Intertek's comprehensive role in ATIC (Assurance, Testing, Inspection and Certification).
(06:10) Innovation allows businesses to view and address constraints differently, enhancing efficiency and perspective, particularly through technology's impact on the frontline workforce.
(08:10) Intertek's Innovation Week brought together 25 global participants from 12 countries and 11 business lines, fostering intense collaboration and structured ideation, resulting in five viable ideas ready for executive pitch.
(10:24) Intertek's gamified Innovation Challenge demonstrated how involving the entire organization in innovation can lead to impactful ideas, while day-to-day efficiencies shared through platforms like Wisetail can drive significant improvements on a global scale.
(13:15) Whether a large company like Intertek or a smaller organization, fostering a culture of innovation involves encouraging suggestions, utilizing diverse perspectives and avoiding the repetition of the same ideas to address blind spots and enhance learning programs.
(15:48) Ensuring everyone has a voice and leveraging user-generated content, as seen in Wisetail's platform and Intertek's inclusive approach, fosters a culture of innovation and engagement, especially in frontline sectors.
(18:36) Innovation Week at Intertek sparked exciting ideas that combine human and technological collaboration to optimize work, illustrating the power of leveraging core strengths and market awareness to stay ahead of customer needs.
(24:36) Providing employees with the necessary information for their jobs enables them to focus on innovation and efficiency, and leveraging AI to handle data can free up skilled workers for higher-value tasks and additional services.
Resources Mentioned:
Rachael Nordby - https://www.linkedin.com/in/rachaelnordby/
Intertek | LinkedIn - https://www.linkedin.com/company/intertek/
Intertek | Website - https://www.intertek.com/
Ali Knapp - https://www.linkedin.com/in/ali-knapp-753062a/
Wisetail | LinkedIn - https://www.linkedin.com/company/wisetail/
Wisetail | Website - https://wisetail.com?utm_source=wisetalespodcast&utm_medium=wtwebsite&utm_campaign=wisetales-ep1
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