Hop "In the Passenger's Seat" today with Matt Hubiak, Swickard Auto Group's Director of Pre-Owned Operations. Host, Matt Mitteldorfer, sits down with Matt Hubiak LIVE at Used Car Week '24 to dive into the importance of customer hospitality and how vital it is to not let operational dysfunction impact your customer transactions and relationships. They also discuss technology integration, and how process and implementation should be consistent across each store if you're a multi-rooftop organization.