Welcome to episode 101 of the Within the Trenches Podcast. Last week I posted the 100th episode of the podcast and in that episode I took a trip back in time to how everything started out and what’s to come. I played clips from episodes 1, 6 and 12 and I hope you enjoyed them because they were so much fun to record. Since that episode I have received many emails for the Sons and Daughters of Dispatch vinyl decals. Because so many people wanted a second round I opened up the vault and they are available once again. They will only be available for 2 weeks so get them while you can. They are 5X5 decals at $9.99 + shipping and can be found here. A portion of the money made goes to fund a scholarship for the 2016 National NENA conference in Indianapolis, Indiana. Scholarship includes:

• Complementary registration to the conference & expo
• Complementary registration for a one-day pre-conference course of your choice
• A $500 travel stipend
• Official Within the Trenches t-shirt

To apply for the scholarship make sure to go to thejabberlog.com/scholarship/scholarship.php On today’s episode I got to speak to dispatch trainer Eddie from St. Louis County, Missouri. Eddie shared his 911 dispatch story along with what it was like for him when he was working in dispatch during the heated situation that was the Ferguson riots. I must preface this by saying that no specific incidents are talked about because of open/pending court cases, but it focuses more on Eddie's stress level during that time. Eddie attended many hours worth of stress management but nothing could prepare him for what he dealt with. This is a must listen so make sure to check it out and share! As always if you have any questions or you would like to be a guest on the show please send an email to [email protected]. Episode topics -

• Eddie's 911 dispatch story
• Stress Management
• Eddie's stress level during the Ferguson riots
• Adele inspired apology from Mlive

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